Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.

Purpose:

• Responsible for the operational, on-site delivery of outsourcing services focused on Airplane Parts Validation support for a large aerospace company
• Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets
• Works as part of the service delivery team (Delivery Operations) that is dedicated to supporting one large customer

The candidate will focus on the following:

• Delivering service that meets SLA and delights the customer
• Supporting the achievement of productivity improvements
• Contributing to service transformation and business growth

Scope:

The work is completed in line with the Service Level Agreement and Statement of Work relevant to the customer

General:

• Experience working in a production environment
• Acquires skills to build knowledge from foundational to complex
• Work builds from routine to complex which may require problem solving skills
• Manages production schedule and workload
• Direct interface to local customer contact
• Presentation to the customer of onsite performance

Primary Responsibilities:

• Produce and validate wide format drawings
• Prepare output for distribution to requestor
• Responsible for delivering high standards of quality of the finished product
• Ensuring that all equipment used is correctly maintained
• Keeping up-to-date records of jobs produced, materials used, consumables and delivery records
• Adhering to general good housekeeping practices

Candidate Qualifications & Experience:

• Experience in customer-facing role
• Experience leading in a production environment
• Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
• Good communication skills
• Health & safety awareness and compliance
• Adherence to assigned work schedule and attendance guidelines

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• print production: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: On the road

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