Job description

Archer Hotel Tysons is seeking an outgoing hospitality professional to fill the critical role of Private Event Coordinator at our beautiful, brand new boutique hotel, event space and Archer's Kitchen + Bar (AKB).

The Private Event Coordinator is responsible for coordinating all group needs, as well as sales support whenever necessary. He/she is responsible for maintaining professional relationships with client contacts as well as customer service, correspondence and communication. Revenue functions and duties may be assigned and required. Knowledge and implementation of excellent service philosophy and programs is required in dealings with clients, guests and co-workers.

Key responsibilities will be:

• Respond to all individual / group inquiries in a timely manner.
• Conduct site tours for potential clients / guests.
• Maintain a good working relationship with existing client base and explore ways to increase revenue from this base.
• Actively work in-house guests for sales leads and referrals.

• Handle all details for booking, including resumes, confirmations, charges, and cut offs.

• Welcome group contact upon arrival and ensure guest satisfaction. ·
• Work closely with F&B staff to follow the progress of menu selections and/or alternative menu options for groups with onsite meals. ·
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings ·
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Review daily postings of charges to master accounts of clients and resolve any discrepancies, or process necessary adjustments. Review final bill prior to presenting to client.
• Complete post-conference reports of events for senior management, and complete other reports as needed or requested.

• Maintain up-to-date knowledge of the competitors’ products to include, reader boards, rate shops, and catering menu files.
• Must feel comfortable selling our meeting space.

Key banquet responsibilities will be:

• Sales support including coordinating meeting room needs.
• Banquet miscellaneous, menu updates, and signage.
• Assist with contracts, BEO’s, and proposals, including distribution.
• In the event the Accountant is not available, closing paperwork and files, including billing and taking out credit card authorizations.

Our best candidates will bring:

• 1-3 years hotel experience required.
• 1-3 years experience in sales administration or customer service required.
• Sales Force or other database experience desirable.
• Two or four year college degree preferred.
• High school diploma or equivalent required.
• Fluent in English – excellent written and verbal communication.
• Proficient in computer skills.
• Must be flexible. This position must anticipate some scheduled weekend and evening hours.
• Must be able to multi-task and prioritize.
• Must have great organization and communication skills.
• Must have a valid driver’s license and be able to meet company MVR requirements.

Our benefits include: Medical, Dental, Vision, PTO, 401(k) with employer match, Term Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a minimal cost to the employee, Long and Short-Term Disability benefits at no cost to the employee, and much more for full-time positions.

We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.

Tysons has evolved from an 1800s peach grove into a modern urban mecca — and soon, Archer will welcome guests with his industrial-elegant vibe, sense of sophistication and consummate hospitality. Just 9 miles northwest of Washington, D.C., and at the foot of the McLean Silver Line Metro Station, Archer's newest boutique hotel will be nestled in Scotts Run South. This emerging hub of commerce will soon add retail and restaurants and promises to be a walkable 24/7 destination.

With 178 guest rooms and suites, the classic hotel bar, AKB, and such polished venues as The Penthouse + Terrace, a rooftop event space — our new boutique hotel will pay homage to its Peach Grove past while treating guests to luxe accommodations, locally curated finds and sincere service — always.

Archer Tysons is part of LodgeWorks, a hotel management and Development Company based in Wichita, Kansas with 700+ employees nationwide. Our dynamic multi-brand strategy includes our own ARCHER Hotel and other great brands including Hyatt Place, HYATT house, Aloft, Hilton Garden Inn and Hampton. We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work, it defines everything we do. Hospitality is the single most important element of our organization – the foundation upon which everything is built.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Tysons, VA 22102: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Preferred)

Work Location: One location

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