PT AM Server - Hyatt House Chicago IL
Job description
Perks, Compensation and Benefits:
Competitive Compensation with bonus and incentives
Payactiv: gives enrolled associates access to 50% of the money they've earned prior to payday
Brand and company training classes, workshops for career growth and development
401K Savings Plan with matching funds
Tuition reimbursement
Comprehensive benefits package including medical, dental, and vision
Life insurance
Short- and long-term disability
Paid time off and holidays
Charitable Matching Funds Program
Volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
What Makes a McKibbon Server?
The AM Server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.
A Day in the Life of a Server
- As a server you will ensure each guest is greeted and made to feel important
- As a server you will be knowledgeable about the menu, offering suggestions and being able to answer questions
- As a server you will service guests’ orders as requested and as aligned with company and brand standards.
- As a server you will maintain adequate supplies of clean dishware.
- As a server you will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
- As a server you will collect dirty dishes and tableware, and run them through the dishwasher.
- As a server you will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
- As a server you will clean any spilled items, broken items, and remove trash, when necessary.
- As a server you will mop or vacuum floors.
- As a server you will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
- One to two years’ experience as a server
- The ability to work a flexible schedule, including shift work, weekends, and holidays
- The legal ability to serve alcohol in the State/Province
- Knowledge of state and local guidelines regarding service of alcohol
- Knowledge of drink preparation
- Computational skills to process guest payments
- Course work or certification/education in restaurant or business field are highly desired
- Food safety certification and/or alcohol service training recommended
- The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
- The ability to help create an energized bar atmosphere through friendly and personalized service
- The ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
- The drive to approach each guest interaction with the mindset of exceeding guest expectations
- Embracing the culture, and personifying it in daily interactions with guests and team members
- Contributing to a fun, energized and comfortable working environment as an active member of the team
- Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
- Being a motivated self-starter
- Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy
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