Job description

Founded in 2002, Shasta QA is a growing quality assurance services company with offices in California, Iowa, and Louisiana. We provide a full spectrum of software testing solutions for websites, desktop & mobile applications, and electronic devices to companies across the US and are committed to creating U.S. based outsourcing jobs. This is done by building close relationships with our clients while utilizing methodologies proven in the testing industry for over a decade. We believe in performing well for our clients and rewarding ourselves for a job well done.
About Us: Here at Shasta QA, we believe the culture you work in matters more than anything else, and over the past 20 years we’ve worked hard to live and breathe QA in everything we do. We collaborate with industry-leading companies throughout the US., ensuring the highest quality for their products. We’re passionate about speaking hard honest truths, working hard, and working smart; and in these ways we want to help you grow your career in software quality assurance. We work hard to “grow our own” while fostering a fun & inclusive team atmosphere and ensuring a positive work/life balance.
About the position: A QA Lead is a proven software tester who has a solid understanding of our software testing methodologies and processes. The QA Lead is responsible and accountable for leading and mentoring the team and communicates project status to the client and project manager. The QA Lead should be able to help define and distribute daily tasks to our QA team and is therefore held more accountable for the quality of our work.
WHAT YOU’LL BE DOING

• Understand and challenge project scope
• Show initiative, drive process, and assign tasks
• Follow the lead and guidance of QA Managers and act as management backup
• Proactively manage priorities and milestones for team and project
• Set the tone of quality for bug reports, test cases, and documentation
• Maintain professional communications between Shasta QA, client, and staff
• Report team’s status per defined milestones to client
• Proactively mentor, review, and audit efforts completed by fellow testers and engineers
• Actively participate in development of employees with oversight by manager
• Oversee training of new resources
• Teach and drive standard operating procedures
• Participate in facilitation of team meeting
• Assist in completion of project weekly status report, team metrics, and quarterly report
• Ensure project needs are met with IT

QA SKILLS

• Must gain a high level of understanding of the client’s product, SDLC, business model, and Shasta QA internal operations in order to make appropriate risk management decisions
• Is a product knowledge expert
• Understands technical intricacies of product
• Up to date on industry trends and tools
• Owns test management tool configurations
• Responsible for all build management
• Ensures tester or engineer work aligns with our methodologies and contract objectives
• Manages test plans - owns test coverage
• Investigates coverage gaps
• Escalates open issues and blockers

SOFT SKILLS

• Maintains trust and respect of team and client
• Keeps a level head
• Able to whiteboard abstracts concepts
• Has a keen eye for detail
• Demonstrates strong communication skills
• Can be approached by others
• Exhibits good judgment
• Is a champion of culture
• Moves, decides, asks, and acts
• Shifts priorities based on rapidly changing situations
• Brings calm to the team in stressful situations

We offer benefits such as paid vacations and holidays, insurance plans including health, paid dental and paid vision. A work/life balance is also valued at our company, so we provide ample leisure activities to relax and de-stress. In addition, one of the critical points we require of our employees is that they work on site due to the culture we foster, team atmosphere we encourage, and overall our commitment to creating jobs in Iowa. The position we are looking to fill is in our Iowa City office. Applicants from out of the area will be rejected.
Salary: $40k, depending on experience
All applicants are subject to a background check. Background checks will include, at a minimum, SSN verification, county criminal, federal criminal, sex offender registry, and government watch list. The background check must be completed before employment begins except when employment begins prior to the completion of the background check as a conditional offer. Once the background check is complete hiring authority and human resources will inform the conditional employee of hire based on the outcome of the background check. Shasta QA complies with California, Iowa, Louisiana, and Federal employment compliance laws.

Job Type: Full-time

Pay: $40,000.00 per year

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