Maps Credit Union seeks a detail-oriented Quality Assurance Analyst to join the Specialized Services team in the Risk Management department. This position provides organizational support in the area of Quality Assurance.

As a Quality Assurance Analyst, you will:

• Conduct the daily ongoing quality control functions in the Credit Union:

• For consumer and business deposits, review new deposit accounts and/or recently modified deposit accounts by utilizing a Quality Assurance checklist. Ensure that the accounts are not missing any required documentation and that documentation has been completed accurately. Ensure that the necessary USA PATRIOT Act information was obtained and is properly stored in the Credit Union’s core and document management systems.
• For consumer loans, review a sample of loans originated and processed within the Credit Union. The primary purpose of the review is to ensure that approved underwriting guidelines are being utilized by all authorized lending personnel in the granting of consumer credit and that no documentation is missing or completed inaccurately.

• Prepare the necessary reports noting exceptions to policy and the originating branch, department, and employee for review by Management.
• Report any common errors or trends to the Specialized Services Manager and submit recommendations for correcting confusing and/or inaccurate procedures or forms to Management.
• Assist in the remote video monitoring of the Administration building's front door through the PIKO application. This will include assisting with package deliveries and visitors when necessary.
• Maintain inter- and intradepartmental workflow by providing information to and cooperating with co-workers.
• Enhance job performance by applying up-to-date professional and technical knowledge gained by attending training sessions, reviewing professional publications, and maintaining professional relationships.
• Follow regulatory and policy compliance requirements, which include those efforts in compliance with the Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, and other compliance-related policies.

• High School diploma or equivalent.
• Minimum two years of financial industry, audit, compliance, risk, or quality control experience.
• Must be bondable.

Proof of COVID-19 vaccination is preferred.

Non-exempt Range: $18.55 - $27.83 per hour

To show our appreciation to employees, we offer:

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance and Long-Term Disability
• 401(k) program with matching
• Generous PTO accruals and paid holidays
• Employee Assistance Program and Flexible Spending Accounts
• Student loan paydown program
• Membership benefits and wellness incentives

Why employees are proud to work here:

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Us:

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 74,000 members. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.