Job description

Quality Assurance Coordinator

Company Description

This role is a part of Hana Group North America, a division of Hana Group, the global leader in Sushi and Japanese-inspired cuisine sold in grocers and commerce marketplaces. We collaborate with leading grocery retailers (primarily in the US) to sell Sushi and other Japanese-inspired cuisine under the brands Genji and Mai Sushi. We are committed to providing healthy, delicious, affordable cuisine and pride ourselves on the quality of our ingredients and sustainability practices.

Job Description Summary

We are currently seeking a highly skilled Quality Assurance Coordinator to assess, monitor and ensure product quality. In this position, you must have a keen eye for detail, excellent organizational and communication skills. Critical thinking and problem-solving abilities are a must, as well as the skilled execution of test cases and a passion for quality.

Duties & Responsibilities

• Participate in the development of quality, food safety and customer requirements ensuring specifications accurately and completely depict the requirements for a product; Review and analyze system and product specifications
• Create and consistently execute test cases (manual and/or automated) and analyze results in a timely manner; Generate logs to document testing phases and defects
• Collaborate with production team to investigate and prevent out of spec products.
• Effectively report the summary, root cause, and corrective and preventive action plan when face with quality & food safety concerns; Be proactive to prevent the item issues
• Facilitate communication between team and management; Work cohesively with the procurement team
• Report progress of vendor/supplier/intercompany-department to direct manager
• Assist food safety & Facility meetings, activities, and maintain meeting minutes; Educate supervisors and managers on corporate safety programs; perform food safety training and maintain documentation
• Approve incoming materials, in-process production, and finished products by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials
• Document inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database
• Maintain safe and healthy work environment by following standards and procedures; complying with legal regulation
• Update job knowledge by participating in educational opportunities and reading technical publications.
• Accomplish quality and organization mission by completing related results as needed
• Assure proper execution of Hana Groups, Food Safety Plan and GPM programs
• Implement the existing Food Safety System programs develop by the Food Safety Dept.
• Perform Daily, Weekly and/or Monthly Food Safety routine check that includes monitoring of production and SSOP of Pre & Post operation.
• Represent the company during 3rd Party Certification Audit and State, FDA/USDA Food Safety & Sanitary Inspection
• Work with and assist Hana Group NA Food Safety Dept. to execute Food Safety Procedures in all stores and/or manufacturing facilities.

This job posting describes the general duties and responsibilities for the position. Other duties not listed may be assigned by senior management.

Qualifications

• 2+ years of experience in food manufacturing, safety, and occupational health OR Bachelors of Science/Bachelors of Arts Degree in Food Science, Food Technology, Animal Science, Biology, Microbiology, or closely related discipline
• Minimum 2 years of experience auditing suppliers of different commodities
• HACCP Certification
• Demonstrated technical knowledge in Quality Processes and Systems (e.g. SOP, SSOP and GMPs etc.)
• Demonstrate a working knowledge of regulatory requirements related to USDA, and FDA registered facilities. Working knowledge of FSMA and impacts to the industries that the company will be working with (preferred)
• Ability to communicate, verbally and in writing, with all levels of staff, both internal and external to the organization
• Experience with vendor relations in order to achieve goals; Demonstrated proficiency in building effective relationships with outside agencies
• Working knowledge of best practices in quality systems, food safety, and SPC; Knowledge of current regulatory requirements
• The position may require flex schedule as needed, including some weekends and nights
• Adaptable and flexible in a fast-paced environment
• PCQI and or SQF Certified (preferred)
• ServSafe Certified (preferred)

Hana Group US is an Equal Opportunity Employer

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Francisco, CA 94124: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manufacturing: 2 years (Preferred)

Work Location: One location

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