• Provides comprehensive case planning and implementation that guides participants through the complex array of resources needed to achieve sustainable, independent living in accordance with the philosophy, policies and procedures and overall mission of Covenant House Texas
• Conducts comprehensive assessments of potential participants to determine program eligibility through Coordinated History.
• Develops Individualized Housing and Service Plans for each participant using comprehensive assessment.
• Provide case management services, including but not limited to providing appropriate resources, tools, and counseling to assist participants in achieving their case plan goals; making referrals for services; following up to ensure that the referrals were completed and tracking and documenting participants’ progress.
• Documents and maintains up to date (weekly) information on services provided to participants in the Homeless Management Information System (HMIS) and the Efforts to Outcome (ETO) and hard copy case files.
• Collaborates and communicates closely with formal partner agencies for the program. (CoC, Houston Housing Authority, Montrose Center Salvation Army, etc., (including attending weekly multi-disciplinary team meetings)).
• Prepares financial assistance packets for submission to the appropriate agency for approval and distribution of funds.
• Assist participants in developing a monthly budget and plan to maintain stable housing after the completion of program financial assistance.
• Conducts home visits monthly and monitors participants' progress toward self-sufficiency.
• Evaluates and updates service plans as needed.
• Uses specific areas of expertise to assist in the continued development of youth.
• Intervenes to resolve resident conflicts and helps youth develop appropriate critical thinking skills.
• Performs other duties/responsibilities deemed necessary by supervisor.

• Bachelor's degree in a Human Services field with a minimum of 4 years of professional experience in the human services field, at least two years of experience serving homeless families is preferred.
• Experience collaborating with clients in crisis.
• Strong ability to effectively resolve and cope with immediate crisis situations.
• Knowledge of community resources, particularly those available to youth.
• Must have calm, even temperament, and maintain a positive and friendly attitude
• Must be able to sit for prolonged periods of time, climb stairs, push, or pull light objects up to 25 lbs. (such as file drawers or boxes) and be able to do repetitive finger or wrist movement (computer or calculator)
• Must be able to work with distractions and interruptions; concentrate (job-required attention) over an extended period of time

Covenant House Texas (CHT) opened its doors in 1983 to provide shelter for homeless, abused and abandoned youth ages 18 – 24. After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis.