Job description

Boutique residential real estate firm seeks a Pre-Closer / Receptionist for our Sandy Springs office. Excellent customer service is a top priority with the ability to handle a large volume of files. The Pre-Closer plays a critical role in shaping our firm's image with our clients, vendors, and business partners. Must be knowledgeable, responsive, helpful and courteous with clients and fellow team members in a fast-paced environment. Prior experience in real estate is preferred but not required. Compensation is commensurate with experience with full benefits, 401k and bonus eligibility.

RECEPTIONIST RESPONSIBILITIES:

• Staff the reception area from 9am-5pm every weekday
• Greet all visitors and clients upon arrival to the office, following up as needed to ensure all of our guests are cared for and attended to while on site
• Answer and direct all incoming calls to the office, proactively assisting our clients with what they need where possible
• Process client requests for information, following up with appropriate staff member(s)
• Route all incoming/outgoing mail, packages and deliveries
• Keep reception area, front lobby and conference rooms clean and stocked with office supplies, snacks and drinks (reordering or submitting reordering lists to office attorney as needed)
• Provide best-in-class service to our clients
• Work in a fast-paced, demanding environment
• Other projects or tasks, as requested

PRE-CLOSING RESPONSIBILITIES:

• Setup files
• Order title
• Read and clear a title report
• Prepare title commitments
• Prepare residential settlement statements and/or closing disclosures as well as other closing documentation
• Provide best-in-class service to our clients
• Communicate accurately and punctually with lenders, real estate agents and members of the team
• Connect with realtors, loan officers, builders and investors
• Work in a fast-paced and unpredictable environment

POST CLOSING RESPONSIBILITIES:

• Record all necessary closing documents and process disbursements in a timely manner
• Issue and mail out original owner's policies with original and recorded warranty deed
• Mail out original and recorded security deed to lender
• Communicate accurately and punctually with all parties (e.g. buyers, sellers, lenders, real estate agents, builders and investors)
• Provide follow up assistance as requested by clients

SKILL REQUIREMENTS:

• Experience in residential and/or commercial real estate
• Manage confidential data
• Ability to work under pressure and be highly adaptable
• Act with a sense of urgency
• Well organized with keen attention to detail
• Excellent relationship building skills
• Ability to provide best-in-class customer service
• Ability to engage all members of the team
• Excellent communication skills on the telephone, in person and via email
• Experience with real estate settlement software (e.g. SoftPro) is preferred

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 5x8
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• Legal Service: 1 year (Preferred)
• Real Estate: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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