Job description
Receptionist -
Pain and Spine Center
Our mission is simple: provide services unparalleled in quality and efficiency while cultivating an environment that emphasizes the individual needs of each of our patients. We understand patients have a choice when it comes to their healthcare. So we combined the most advanced technology, with comprehensive, quality care and the finest patient experience this area has to offer to make that choice easier.
Job Summary:
Our mission is simple: provide services unparalleled in quality and efficiency while cultivating an environment that emphasizes the individual needs of each of our patients. We understand patients have a choice when it comes to their healthcare. So we combined the most advanced technology, with comprehensive, quality care and the finest patient experience this area has to offer to make that choice easier.
Job Summary:
Serves as first point of contact for Pain & Spine facility. Greets patients and visitors, and assists with necessary paperwork
- Receive and distribute all mail for pain and orthopedic departments; accept and route all deliveries
- Greet and direct patients and visitors; monitor family members, drivers, and other visitors in the lobby
- Attend to patients requiring wheelchair assistance; clean and disinfect wheelchairs after each use
- Assign pagers to patients/family members; clean and disinfect pagers at the end of the day
- Notify registrars as patients are ready for registration
- Ensure that vendors have appropriate badges and do not interfere with patient care or confidentiality
- Ensure that new vendors complete proper paperwork and that associated vendor agreements are current
- Call appropriate agencies for assistance in case of emergency
- Print daily schedule for mid-level providers
- Complete medical records scanning for pain patients
- Monitor coffee in waiting area and replenish as needed
- Perform other miscellaneous office/clerical duties as assigned
Requirements:
Required
- Training or courses in business office activities
- Good typing skills
- Good communication skills
- Good computer skills
- Strong ethical and moral character references
Preferred
- Medical receptionist experience
Work Site Highlights:
Founded in 1996, Southwoods Health has grown from a physician owned Ambulatory Surgery Center with four operating rooms to a multi-service, physician owned health system. The Surgical Hospital at Southwoods is an acute care hospital renowned for providing a superior patient experience and consistently ranking at the top of national patient satisfaction and quality of care surveys. The hospital continues to expand its scope of services, which includes inpatient, outpatient and robotic-assisted surgery, as well as endoscopy services. Southwoods offers a provider network comprised of hundreds of physicians and advanced practice providers, as well as an expanding array of ancillary health services at locations across Mahoning, Trumbull and Columbiana Counties – all of which are certified to meet Southwoods’ high operational standards.
Full-time. Monday-Friday dayshift.
www.southwoodshealth.com
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