Receptionist/Customer Service Agent ( HOURLY PLUS COMMISSION !!)
Job description
Luxury Motors Florida is a high-volume dealership located in high-traffic location. We offer our employees a dynamic work environment with training opportunities and salary potential of $80k plus. If you are serious about developing a sales career start here!
Must work some nights & weekends.
Bilingual is a plus.
All are encouraged to apply.
WILLING to train the right candidate.
We are looking for an enthusiastic Automotive receptionist/ BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.
Responsibilities
- Greeting and ensuring every customer is checked in
- Gather and track all guest data as directed: accurately enter into database
- Respond quickly to internet, phone and live chat inquiries
- Project a friendly and helpful demeanor while handling all guest inquires with 100% guest satisfaction
-
Work with customers in a professional, well-spoken manner
- Identify sales leads among new and existing customers
- Direct non sales call to the correct department or staff member
-
Maintain follow-ups with potential prospects that are not ready to make an appointment, no-shows, and visited our showroom
-
Gather customer details and comments in our system
-
Generate appointments by means of proactive outbound/inbound prospecting and follow lead activity management to qualify and market to potential customers
-
Provide customers with thorough, up-to-date knowledge of product/inventory information
-
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
-
Meet and exceed DAILY, WEEKLY, AND MONTHLY goals
Qualifications
-
At least one previous role based in customer service experience
-
Excellent teammate with collaborative attitude and eagerness to improve
-
Prompt and courteous demeanor
-
Positive and hardworking personality
-
Strong computer skills
- Ability to multitask
- Highly organized
We are located at 2200 South Federal Highway, Fort Lauderdale, FL 33316
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.