About the Role
The Regional Manager, Operations (Central Valley) will oversee day to day operations across multiple offices within respective region - including district P&L responsibility, execution on key operational initiatives, team/leadership development, designing and implementing operational strategy and driving areas for growth. The position creates and maintains a highly functioning team environment, maintains high patient experience, and ensures a quality-oriented workforce.

Key Responsibilities

• Leads the development and implementation of all operations strategies and tactics for the region consistent with Mindpath Health objectives
• Provides effective leadership for all employees by establishing open communication, mentoring, training, coaching, and articulating clearly defined goals and objectives
• Creates a positive team atmosphere while developing and sustaining a culture of excellence in customer service and patient satisfaction by visiting all front offices (on average) at a minimum of once a month
• Develops and implements successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary
• Executes on new market/business development strategies under direction of Director of Operations
• Develops, defines and analyzes key performance indicators (KPI), including but not limited to P&L results, using a variety of data sources and then acts on them
• Establish and maintain relationships with key players and partnerships in local geography
• Partner with clinical support leadership to improve delivery of care
• Collaborate cross-functionally to support recruitment and retention of clinicians
• Serves as liaison to referring providers and groups in respective region
• Act as primary integration liaison during merger and acquisitions within region
• Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements

Qualifications

• BS/BA degree in healthcare administration or healthcare administration or four years of position related experience in lieu of degree.
• Minimum of five years of management experience in an operations management role, with demonstrated success in meeting financial goals.
• Experience managing a multi-site team with proven results.
• Healthcare administration experience including managing healthcare professionals preferred.
• Excellent leadership skills with adaptable leadership style.
• Strong experience in client services/client facing roles with strong presentation and communication skills.
• Experience working in an entrepreneurial/innovative organization.
• Strong project management, organizational and strategic thinking skills.
• Intermediate proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills.
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
• Excellent oral and written communication skills.
• Strong attention to detail with the ability to prioritize and multitask.

Benefits
We offer a robust benefits package to include:

• Medical, Dental, Vision, and EAP
• LTD/Life Insurance
• 401k with employer match
• PTO accrual starting at 15 days per year
• Paid Parental Leave
• Tuition Reimbursement Program

About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.

At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Ohio, Arizona and growing.

Join our community and discover how rewarding work can be!

Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.