Curinos is the leading provider of data, technologies and insights that enable financial institutions to make better and more profitable data-driven decisions faster. Born out of the combination of two familiar industry powerhouses, Novantas and Informa’s FBX business, Curinos brings to market a new level of industry expertise across deposits, treasury management lending and digital experience solutions and technologies.

The Relationship Manager (RM) is actively involved in maximizing the lifetime client value with Curinos. The RM will work with the Sales Solution Expert/Client Manager (SSE/CM) to retain client partnerships and expand client wallet share across all the Real Estate and Consumer Lending Division solutions and services. The individual will be responsible for ensuring Curinos delivers a high-quality ‘Client-Centric’ experience to the assigned clients while partnering with the SSE/CM to develop an account-based strategy for revenue growth.

Responsibilities

• Primary responsibility is to provide support to the SSE/CM’s business development efforts
• Assist, as appropriate, in handling operational issues that may include, for example, contracts, billing, and customer service.
• Manage Salesforce updates and entry
• Provide input into the Client Manager’s account plans and opportunity strategies
• Execute and manage relevant portions of the account plan under the guidance of the Client Manager
• Invest time in strengthening existing client relationships. Participate in reviews and provides educated and relevant perspectives
• Assist in preparation of PowerPoint presentations and webinars
• Leverage strategic alliances within assigned book of business and map out organizational structures and identify key stakeholders
• Engage the relevant Curinos teams to help promote Curinos solutions and expand client wallet share
• Participate, as appropriate, on internal or client-facing business review presentations

Qualifications:

• 2 years + experience in a client-facing sales, customer service, or relationship management role within the financial services industry
• Exposure/experience in Consumer Lending including (e.g. Small Business and Unsecured Lending) is a plus
• Skilled in Salesforce
• Bachelor's degree required OR equivalent combination of education, training, and experience
• Ability to network and build deep client relationships, strengthening partnerships by focusing on exceptional client experience and linking value to the clients’ needs
• Excellent problem solving, business communication (written & oral), and client management skills are essential; able to leverage a consultative approach to engaging with clients
• Passionate about strengthening and nurturing existing client relationships
• Comfortable engaging mid-level to senior level executives within an organization
• Experienced working independently and collaboratively across the organization
• Skilled at conflict/issue resolution, strategic and critical thinking, and ownership
• Self-starter, goals driven team player who thrives in a high-pressure environment and seeks to perform beyond expectations

Why work at Curinos?

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services

Applying:

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need!

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at careers@curinos.com and we’ll do everything we can to help.

Inclusivity at Curinos:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.