Job description
Looking to make some extra EASY holiday cash? The Remote Seasonal Order Entry Specialist is a front-line service professional who will take and place orders for customers calling in to purchase items. There will also be outbound order entry support. Our Seasonal Order Entry Specialists build customer loyalty with every phone interaction. They do this by establishing meaningful connections and confidently driving accurate and appropriate resolutions to problems with customer orders, accounts or other aspects of the customer experience.
At Leading Edge Connections, if you are upbeat, excited, love working from home and love customer service, you will love it here!
Must Haves:
- Must be a United States resident and reside in the contiguous 48
- Must have a high school diploma or GED equivalent or be 18 yrs of age or older
- 6 months of previous call center experience in sales or customer service
- Strong PC skills to include: internet, knowledge and understanding of order entry systems (will train on system)
- Strong organizational, detail orientation and follow through skills
- Ability to connect with the customer and bring excitement to the call
- Strong communication skills
- Must meet the Work at Home/Remote Technical Requirements
System Requirements:
Our Work at Home Seasonal Order Entry Specialists are asked to have and maintain all the necessary system requirements to ensure a good experience for our customers.
- Computer (no iPads, tablets or Chromebooks) - will be checking this in the interview
- Wired USB headset
- High Speed Internet (20 mbps download/10 mbps upload)
- For the sake of call quality, satellite, broadband, wireless, personal phone hot spots or dial-up services are not an option.
Compensation
$14-$15.00 per hour
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