Company Overview

At Child & Family, we hold two core beliefs. That individuals and communities thrive when supported by strong families and that a community works best when it accepts responsibility for all of its members. These beliefs influence everything we do and have guided our growth since we first opened our doors in 1866.

Job Summary

The Technical Writer will be responsible for creating and revising job descriptions under the guidance of the Director of Human Resources.

FLSA Status: Non-exempt

Hours: Flexible

Supervisory Responsibilities: None

Responsibilities and Duties

• Writes and edits job descriptions
• Meets with project managers to learn about specific programs and job duties
• Researches jobs to fully understand scope of responsibilities
• Assesses the audience needs for whom the job description is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding
• Plans writing processes and sets timelines and deadlines
• Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process
• Gathers feedback from stakeholders to improve technical documents.
• All other duties as assigned

Qualifications and Skills

• Must be highly proficient with computers, systems, and other related technology
• Must be proficient with Microsoft Office 365 or Google Workspace
• Self motivated and willing to learn
• Excellent verbal and written communication skills
• Excellent writing and grammatical skills
• Excellent organization skills and attention to detail
• Strong analytical, judgement, problem-solving skills
• Ability to present complex data in clear, concise text
• Ability to meet deadlines and work independently
• Ability to edit and proofread work of colleagues
• Knowledge of employment-related laws and regulations a plus
• Experience with Paycom and/or Jazz a plus

Education and Experience

• Bachelor's Degree preferred
• 1 year of technical writing experience required
• 1 year of writing job descriptions preferred

Requirements

• Must have the ability to work remote including the usage of personal computer etc.

Benefits and Perks

All full-time and part-time employees are considered benefit eligible, temporary employees are eligible for sick time under RI law.

• 12 holidays, 2-4 weeks vacation, 12 sick days, and 1 personal day annually: paid time off is pro-rated for part-time employees
• Blue Cross Blue Shield of RI health insurance: 2 plan options
• Fully funded Health Reimbursement Account (HRA)
• Delta Dental of RI
• VSP vision insurance
• Flexible Spending Accounts (FSA): dependent care and health care
• Agency paid for New York Life/Cigna life insurance, accidental death and dismemberment, and long-term disability
• Supplemental AFLAC insurance: 5 plans available
• 401(k) plan: traditional and Roth deferrals available, with company contribution after 1 year of service
• Coastline EAP
• Tuition Assistance Program
• Employee Referral Bonus Program
• Discounted child care available at Middletown building
• Discounted cell phone discount through Verizon
• Discounted Nationwide Insurance pet insurance
• Discounted YMCA membership
• Discounted BJ's membership
• Potential for housing assistance on Aquidneck Island only
• Public Service Loan Forgiveness eligible
• RI DOH license, bilingual, and advanced degree salary stipends
• Shift differential for night shifts
• Direct deposit and employee self services through Paycom

EOE/AAP

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

C&F strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.

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