Job description
Overview:
Come join our Rentals team!
As our Rental Check in Agent, you will help our guests by providing exceptional service processing rental purchases and providing resort information so they can enjoy a memorable day in the mountains.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts. Responsibilities:
Wage and Benefit Info:
Come join our Rentals team!
As our Rental Check in Agent, you will help our guests by providing exceptional service processing rental purchases and providing resort information so they can enjoy a memorable day in the mountains.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.
Job duties may include, but are not limited to:
- Process rental transactions, discounts and returns.
- Ensure all rental agreements and forms are filled out and signed correctly.
- Provide guests with information about rental products and services.
- Follow all company standards in regards to paperwork and loss prevention standards.
- Answer rental shop phones courteously and professionally.
- Call for additional assistance if a line develops in the shop to ensure proper guest satisfaction.
- Look the part and play the part! Manner, spirit and enthusiasm!
- Create a safe, convenient, and fun outdoor escape for all.
- Shoveling of snow is sometimes required.
What we are looking for:
- A passion for providing outstanding customer service.
- Excellent communication and interpersonal skills.
- Ability to handle complaints and seek assistance when needed.
- Able to work holidays and weekends per seasonal demands and business needs.
- Ability to multitask in a fast paced and sometimes stressful environment.
- Flexible with work days and hours. Some job sharing may be required.
Join our team and enjoy The Summit Experience!
Wage and Benefit Info:
The wage range for this positions is: from $18.00 to $19.50
This is a non-benefited role.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
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