Job description
RETAIL ASSOCIATE
Overview: GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.
Position Reports to: Store Manager
Essential Duties and Responsibilities:
- Operate cash registers, manage financial transactions, and balance drawers
- Process purchases, returns, and exchanges according to company procedures
- Demonstrate superior product knowledge by developing solutions for customers through listening to their needs and recommending appropriate products
- Greet customers, respond warmly to questions, improve engagement with merchandise and providing outstanding customer service
- Upsell when appropriate; promote current sales, promotions, etc.
- Organize and replenish front stock and help merchandise store
- Help organize back-stock and perform inventory counts
- Collaborate with other team members to keep the sales floor clean and organized at all times
- Help create a positive environment in which to shop and buy
- Help with any tasks in other departments necessary to keep the store running efficiently
Experience Requirements:
- 2+ years of Retail Sales or Customer Service experience
- Extensive knowledge of indoor cultivation practices
- Knowledge of various inputs and environmental controls required for indoor cannabis cultivation
Physical Requirements:
- Ability to communicate with customers by speaking and listening
- Ability to use a computer and POS system with accuracy
- Ability to stand for the duration of a shift
- Ability to lift 40 lbs. to waist height repeatedly
- Ability to work in hot or cold environments for extended periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation for full-time employees includes an hourly wage based on experience, participation in group health and dental insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, paid time off and more.
Criminal background checks are part of the GrowGeneration hiring process.
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