Job description

ESSENTIAL DUTIES & RESPONSIBILITIES: • Leads the store team to create an exceptional experience for customers & exceed sales goals

• Attract, motivate, coach & develop talent to maximize their potential

• Provide exceptional customer service in the store to achieve world-class service standards

• Ensure the sales floor is adequately staffed from a sales & tactical perspective Serve as a role model for sales associates in sales generation & service by prioritizing the customer experience

• Reinforce customer service principles by coaching staff on their successes & challenges • Utilize Selling Essentials & training resources to educate team on product, improve selling skills & achieving business goals

• Develop, implement & manage clientele programs for associates to drive sales

Develop contests & other programs to motivate associates to increase productivity & raise team spirit

• Assume additional management responsibilities in the absence of Associate or General Manager

• Perform projects & assignments as directed by the Associate or General Manager • Create & ensure a positive environment where all associates are treated fairly & with dignity in accordance with our People-First Philosophy

• Ensure timely resolution of client service issues including delivery/pick-up & outstanding issues through effective use & management of client information reporting system

• Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams &partnerships

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Atlanta, GA 30326: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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