Job description
SUMMARY:
- Support customer inquiries and manage customer accounts
- Monitor customer supplier portals for demand changes and shipping schedules
- Process purchase orders, sales orders and invoice customers
- Monitor order progress from receipt to final shipment
- Create commercial invoices and provide documents for export shipments
- Create customer monthly reports including open order, inventories, etc.
- Support customer product allocation process; work with Sales team and customer to ensure timely inputs for monthly production schedule
REQUIREMENTS:
- Working knowledge of SAP extremely beneficial
- Strong background with Excel spreadsheets
- Excellent communication, interpersonal and customer service skills
- Ability to multi-task, problem solve and meet deadlines.
Required Experience
- 2-3 years inside sales account management or customer service experience
Job Types: Full-time, Contract
Pay: $26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Lincolnshire, IL 60069: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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