GENERAL PURPOSE OF THE JOB

Assist with general administrative aspects of the Inside Sales Department in a backup capacity. Help with all correspondence of customers, sales representatives, regional managers, sales personnel and associates. Acts as backup for all of the positions in the Sales Department including Sales Administrator, Sales Coordinators and RMA/Repair Depot Coordinator when personnel us out on travel or PTO.

ESSENTIAL DUTIES, RESPONSIBILITIES & AUTHORITES

• Assist in the contract/order administration of all customer purchase orders, files, certifications and representations, customer portals, change orders,
• Assist in the coordination of all correspondence for the respective territories by Region as needed.
• Learn all facets of positions within the Inside Sales group to provide back up when someone is out of the office
• Maintain the Lead Generation spreadsheets and Quote Log.
• Help with Spare part orders, including pricing and lead times
• Help with overflow of filing
• Assist with projects as needed
• Coordinate Trade Show Logistics, maintain spread sheets

SUPERVISORY RESPONSIBILITIES & AUTHORITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPERIENCE

One to three years of related experience (or equivalent combination of education, training and experience).

EDUCATION

High School Diploma or equivalent.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and to other employees of the organization.

COMPUTER SKILLS: Advanced skills: Ability to navigate and use internet/intranet, cross functional Enterprise Resource Planning software, the MS Office package, and other software programs and packages to their potential to provide a work product fitting to the level of the position. Must be able to perform troubleshooting

MATHEMATICAL SKILLS: Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS: The following are physical labor characteristics associated with this job.

• Standing Under 1/3 of day
• Walking Under 1/3 of day
• Sitting 1/3 to 2/3's of day
• Using hands to handle or feel 1/3 to 2/3's of day
• Reaching with hands and arms Under 1/3 of day
• Kneeling or crouching Under 1/3 of day
• Talking or hearing 1/3 to 2/3's of day

WORK ENVIRONMENT: The following are characteristics associated with the environment in which this job is typically performed.

• Quiet conditions (examples: library, private office)