YOUR JOURNEY TO SUCCESS STARTS HERE

At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests.

The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth.

WHAT WE LOOK FOR

Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

HOW WE’RE DIFFERENT

A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do.

BENEFITS

At The Waterfront Beach Resort, you can learn, grow, and succeed. Teamwork, competitive benefits, comprehensive training, advancement opportunities, tuition reimbursement and travel perks provide the basis for a rewarding work experience. Work steps from the ocean alongside dedicated and driven hospitality professionals - Become part of an award-winning team at The Waterfront Beach Resort.

WHAT YOU’LL DO

Draft and merge contracts. Answer telephone and assist internal and external customers with requests. Data entry using Delphi/FDC, Microsoft Word, Outlook and Excel. Tasks include but are not limited to reporting, contract drafting, information distribution, etc. Maintain and organize incoming lead assignments, lead source data for solicitation purposes and sales manager territory guidelines. Maintenance and reporting for travel expenses, travel schedules, troubleshooting and overseeing hotel event platform data (Cvent, MeetingBroker, etc.). Coordinate site visits, projects, and activities. This may involve attending meetings, working with other departments to prepare hotel for client visit, taking notes and acting on assigned duties to coordinate and execute projects. Copy and distribution of internal/external letters, forms, bookings, contracts, resumes, rooming lists, schedules, departmental memos, and mail. Email correspondence directed by managers as needed, saving sales managers time that can be redirected to increased prospecting and solicitation efforts.

SOME OF YOUR RESPONSIBILIITES INCLUDE

• Completion of contracts, amendments, and cover sheets.
• Preparation of site visits and manage staff communication related to interdepartmental prep.
• Administration of leads; research, assign and track of qualified leads.
• Potential need for supporting budget and balance of checkbook.
• Prepare A&P reports for management staff.
• Crosstrain to assist when needed with reports including weekly recap, dashboard and booking audits.
• Report all unsafe conditions immediately.
• Attend all mandatory meetings.
• Follow and know emergency procedures as needed.
• Keep work area clean and organized.
• Maintain a good working relationship with other departments, associates, and guests.

WHAT YOU BRING

• 2+ years of hospitality experience, ideally within administrative support.
• Bilingual (English/Spanish) highly desired.
• You're highly creative, with strong sales and interpersonal skills!
• You've got great communication skills both internally and externally.
• Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
• Well organized, detail-oriented, with excellent follow-up skills.

One Team, One Dream!