Sales Coordinator - Customer Service

Full Time
Itasca, IL 60143
Posted
Job description

Leister Technologies, LLC has an immediate opening for a Sales Coordinator. This is an exciting opportunity to join our rapidly growing company. Position is full-time with competitive salary and benefits and is based in our Itasca, IL office.

Basic Function: Works with customers, team members and sales staff to ensure orders are processed in a correct and timely manner.

Primary Responsibilities:

  • Manages all incoming EDI orders, and on occasion customer orders by phone, email or from sales personnel
  • Processes and reviews orders for accuracy and when applicable, contacts customers or sales personnel regarding incorrect/missing information
  • Transfers orders into SAP Business by Design ERP system, and ensures customer invoices are generated and distributed
  • Assists in building and maintaining strong customer relationships
  • Works closely with internal departments to ensure customer orders are completed in a timely fashion
  • Maintains and updates sales and customer records
  • Performs other sales and administrative duties as assigned

Minimum Job Requirements:

· Excellent phone and written communication skills

· Strong computer skills and proficiency with MS Office

· 3+ or 5+ years of order processing experience

· 2+ years of EDI experience

· 3+ years of customer service experience

· SAP Business by Design or similar ERP experience

Practical Experience/Additional Skills:

· Ability to prioritize and accomplish multiple tasks simultaneously

· Ability to build and maintain lasting relationships with customers

· Ability to work with minimal supervision

· Flexibility to work independently and with a team

Company Description
Leister Technologies LLC (www.leisterusa.com), with U.S. headquarters in Itasca, IL and satellite office's in Tiverton, RI and Fremont, CA, is a subsidiary of Leister Technologies AG. These offices support the sales and service of Leister’s full line of process heat, plastic welding, laser and microsystem products through its wide network of distribution partners across North America.

Leister Technologies AG (www.leister.com) is a Swiss-based company belonging to the Leister Group; it has a global market presence and prides itself on lasting customer satisfaction. The highest product quality, high innovation rate, extensive experience of its employees, and outstanding services are all clear benchmarks of this.

For over 60 years, Leister has been a world leader in plastics processing with hot-air, hot-wedge and extrusion welder technology. To assure customers can always rely on the renowned Leister quality, the company develops and produces all products and accessory parts in Switzerland in compliance with the strict ISO 9001 standard.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Itasca, IL 60143: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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