Job description

Looking for the next step in your career? We are looking for an enthusiastic sales leader to grow with us!

Club Pilates Helotes is an established Pilates studio with a diverse and devoted client base. We take pride in helping people feel and be their best every day.

For consideration, please answer the written questions AND the recorded questions that Indeed will send to you to complete.

Perks and Highlights:

• Competitive pay and healthcare benefits
• Leadership role with opportunity to advance and grow
• Involved and supportive owners who care about your success
• Upscale and professional studio environment
• Free reformer Pilates classes from the best instructors in town
• Leggings every day!!

Job Description:

The Sales and Operations Manager will focus on studio sales and member retention.

Sales:

• Lead the sales team to meet studio goals
• Ensure that inbound leads are worked in a timely and effective manner
• Coach sales team on conducting pre-sales calls and in person studio visits
• Identify trends and patterns affecting studio sales, and work with the team and management to try solutions
• Read and respond to social media inquiries on a regular basis
• Work studio shifts as part of the Sales Advisor team

Retention:

• Develop positive and professional relationships with members
• Keep members engaged with special events, recognition, social media & more!
• Resolve past dues and other account issues as needed
• Recommend options for those looking to cancel, downgrade or freeze
• Provide oversight to the sales team on account management

Hours and Availability:

• Full time position, 40 hours per week.
• Must be available for studio tours/intro classes which occur on weekends and Thursday evening.
• Must be able to step into team shifts as needed to ensure coverage.

Skills and Qualifications:

• Driven and dependable sales leader who thrives on building positive relationships and is eager to grow
• Able to think out of the box to overcome objections and find mutually beneficial solutions
• Superior presentation and communication skills at all levels. Adept at de-escalating potentially difficult situations, providing excellent customer service while maintaining policies as needed
• Fitness Membership Sales or other High End / Luxury sales, including Hospitality, Medical Spa, Massage, or other Health and Wellness services. Inside Sales experience may be helpful
• Polished & professional in appearance and demeanor
• Community engagement
• Adept at social media and various technology platforms: Canva, Facebook, Instagram, Google sheets and Google docs, QR codes, Point of Sale (POS), Client Management software (CMS)
• Interested in learning more about Pilates and taking classes

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• What interests you most about this position?
• How does this position fit in with your long term career goals?

Work Location: In person

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