Job description

Want to join an exciting high-value, high-tech manufacturer?

COTSWORKS, INC. is a leader in the Industrial, Military, and Aerospace fiber optics and networking market. We design and manufacture rugged optical components and subsystems to operate in harsh environments. Our products are utilized worldwide in commercial and military aerospace, military tactical, oil and gas, and other industrial markets.

For more information, please check out our website at http://www.cotsworks.com, connect with us on LinkedIn, or visit our Indeed.com page (https://www.indeedjobs.com/cotsworks-llc/_hl/en_US) to view all our current position openings.

JOB SUMMARY

The Inside Sales Representative provides customer development and support for various COTSWORKS customers. The Inside Sales Specialist builds relationships that enable our customers to communicate their needs for rugged fiber optic network solutions and for us to showcase our value back to them. This individual is a key person in the sales force to identify, support, and deliver to our customers’ requirements.

The person in this role must exercise discretion, independent judgment, and decision-making with respects to customer engagement and all sales-related activities. This position requires someone who can work independently and as part of a team; work in a fast paced, multi-tasking manufacturing environment with some level of distraction (e.g., calls, emails, and other operational duties); monitor and process high volumes of orders; and work with the entire Sales team and others in Production, Quality and Engineering to deliver timely and exceptional responses to the expectations of our customers. This is a full-time, salaried position reporting to the Senior Director of Inside Sales.

U.S. citizenship is required (no green card or visa).

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma required; Advanced degree preferred

Minimum two (2) years prior Sales, Customer Service, or Technical experience

Knowledge of international business and sales and marketing

Technical product knowledge or ability to learn quickly

Three (3) years of intermediate-level experience with Microsoft Office Suites (i.e., Word, Excel, Outlook, PowerPoint) and associated office productivity tools and equipment

Proficient customer satisfaction and development skills

Proficient in writing, verbally communicating, and presenting to various types of audiences

Proficient analytical, problem-solving, and critical thinking skills

Proficient organizational, time management, and/or project management skills

Proficient at handling multiple priorities in a fast-paced environment; highly detail-oriented

Demonstrates a positive attitude as a team player and support to the Company’s customers

Ability to build collaborative relationships while working with diverse groups, internally and externally.

Conducts oneself with a high-level of professionalism and personal integrity.

We are simply looking for honest, ethical, and hardworking individuals who are eager to work in a fast-paced, team-based manufacturing environment.

REQUIRED: All candidates must be U.S. citizens (no green card or visa). Candidates must be willing and able to pass a background check and drug screening to be considered for a position at COTSWORKS, INC.

COTSWORKS is proud to be an EEO employer M/F/D/V.

Job Type: Full-time

Pay: $57,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Highland Heights, OH: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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