Sales Support Specialist

• 23001092

Linde Gas & Equipment Inc. is seeking a Sales Support Specialist -Specialty Gas to join our team. The location is flexible at any major Linde facility including Burr Ridge, IL, Houston, TX and Pittsburg, CA. The Sales Support Specialist will be part of the sales area outside sales team and will be responsible for performing support activities for General Sales Manager (GSM), the Territory Managers (TMs) and for the customers directly. The Sales Support Specialist’s key focus areas will be to provide account management assistance, new business development assistance (quote preparation, research, etc.) and support with various back-office functions such as A/R, cylinder balance issues and billing. The Sales Support Specialist will report to the sales region GSM and will work closely with each of the Territory Managers assigned to that GSM.

Responsibilities

• Performs internal and external sales support activities including account management support, quoting assistance, proposal development, back-office support, occasional order entry and key account customer service support.
• Works closely with and provides support to Outside Sales team
• Evaluates and recommends appropriate product, equipment, and/or programs for TMs and large key accounts
• Promotes 'add-on' sales of specialty gases and high margin hard goods accessories for key accounts
• Conducts or participates in product demonstrations, new offering rollouts
• Maintains customer records and files, including accurate account setup, management and pricing for key accounts
• Performs select cylinder audits at customer sites
• Other duties as assigned

• High School Diploma/GED required
• 2+ year(s) of Customer Service/Inside Sales preferred
• Excellent customer service skills
• General welding supplies knowledge a plus
• Proficiency with Microsoft Office and ERP system fluency
• Strong written communication

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.