Job description

Roles & Responsibilities

* Experience managing projects related to Salesforce implementations.
* Experience managing agile projects.
* Define and manage all Salesforce project goals and success criteria, monitoring and reviewing project.
* Experience in Salesforce with strong functional and technical experiences in different project phases; including business analysis, Enterprise level CRM implementations and management consulting, Client interaction, Deployment, and Development.
* Serves as the strategic lead for translating business requirements into solid, technical Salesforce solutions.
* Strong understanding of Salesforce's capabilities and limitations and can communicate those to customers.
* Accountable for meeting the SLA and KPIs.
* Manage operational and maintenance support functions.
* Manage administrator and developer resources supporting operational and maintenance functions.
* Maintain the operations and maintenance guide.
* Create presentations and present status to Kyra and client executive stakeholders.
* Lead requirement gathering workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
* Responsible for identification and inventory of customer process pain points and gaps in best practices.
* Planning, designing, Configuring and maintenance of the Salesforce.com solutions architecture across the Enterprise.
* Clearly communicate and provide full transparency on project status for a range of stakeholders.
* Build and maintain relationships with staff and vendors who use Salesforce to ensure strong cross-group collaboration.
* PMP certified.

Job Types: Full-time, Permanent

Salary: From $1.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 6 years

Schedule:

• 8 hour shift

Work Location: Remote

Speak with the employer
+91 8507590610

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