Job description

Salon Receptionist

The basic function of a Salon Receptionist: to provide support for salon Stylists and accommodate the needs of guests.

As a receptionist you will greet and take care of the needs of costumers. You will take calls, schedule guests for future appointments, and take care of light upkeep and cleaning for the salon. Applicants should be able to keep up with the high-energy and fast-paced culture of our salon.

This position will not experience down time. There is always something to be done.

REPORTING RELATIONSHIPS

A Salon Receptionist is selected by and reports to the Owners.

JOB REQUIREMENTS

To perform this job successfully, the individual must be able to complete all areas outlined for this position in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities necessary to meet the minimum job requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

EDUCATION

Required: High School Diploma or equivalent

Required: One or more years’ experience in a retail and/or service industry, with heavy concentration on customer service and/or sales.

Preferred: Salon experience.

SKILLS, KNOWLEDGE, AND ABILITIES

• Effectively communicate, in English, both verbally and in writing

• Excellent personal/social skills when dealing with vendors, customers, coworkers, and Owner

• This includes not discussing any internal business or personal issues in front of customers.

• Flexible. Able to adapt to sudden changes throughout the day

• Freely and openly take direction from Owner and Stylists

• Handle cash and other tenders of payment

• Learn and effectively use salon’s computer system including updates

• Perform light administrative duties accurately and in a timely manner

• Quick decision maker

• Respond to common inquiries or complaints from customers, staff, or vendors

• Run a front desk area in an efficient manner

• Sell - in person and over the phone. This includes up-selling

• Team player, supportive of Stylists’ and Owner’s needs

• Understand and apply verbal instructions in a fast-paced atmosphere

*
*Social Media:

• Help create content for social media channels

• Help to grow Salon Social Media Following

• Help create monthly promotions

*

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
At Source Salon & Co we are taking appropriate measure to ensure the cleanliness of our salon to protect or employees and customers.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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