Job description
Founded in 1999, MHS is a full-service provider of innovative material handling systems that solve the challenges of distribution and fulfillment operations. We build, engineer and maintain systems for some of the biggest companies in the world, including UPS, FedEx, Walmart, Amazon and others. MHS is already one of the 10 largest material handling system suppliers worldwide, and we only expect to continue growing. We’re looking for top talent to be part of the journey.
The primary focus of this position will be to closely collaborate with all the stakeholders of product development - Product Owner (PO), Business Analyst (BA), Developer, and Quality Assurance (QA), Documentation Specialist in order to deliver product increments meeting the specified requirements of a given product release by Agile approach, which includes:
- Guiding the team and organization on how to use Scrum practices
- Guiding the team on how to work efficiently and effectively
- Removing impediments and guiding the team to find the right solution for any issue occurred
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on compromising and problem solving
- Facilitating team activities to complete work in a cooperative and collaborative manner
- Facilitating discussion, decision-making, and conflict resolution
- Assisting internal/ external communication, improving transparency, and sharing information
- Supporting and coaching the Product Owner, especially with respect to refining and maintaining the product backlog
- Providing support to the team using a servant leadership style whenever possible, and leading by example
- Setting and continually managing product expectations with scrum teams and other stakeholders
- Ensuring that product releases are completed to design specifications and as per the “Definition of Done”
- Identifying managing and controlling the change control process both with internal and external stakeholders
- Managing and mitigating risk
- Participating and helping drive continuous process improvements and adoption to ensure delivery of extremely high-quality software products
REQUIRED QUALIFICATIONS
- Bachelor’s degree in software engineering, computer science, or a related field
- Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
- Strong understanding of Scrum framework
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
- Ability to employ persuasion/ negotiation skills with discretion and consideration
- Experience in risk management and risk mitigation
- Ability to communicate ideas in both technical and user-friendly language
- Highly motivated, directed, and a team player
- Able to prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
- Excellent English in both written, oral communication and mentoring skills
- Strong interpersonal, organizational, time management, and problem-solving skills
- Ability to travel nationally and internationally as per request
- Scrum Master certification (CSM, PSM, PMI-ACP, …)
- Knowledge of other Agile approaches: XP, Kanban, etc.
DESIRED QUALIFICATIONS:
- Knowledge or experience of scaled agile framework: preferred SAFe, Nexus, LeSS
- 1-3 years’ experience in project management
- PMP certification
- Knowledge of industrial automation software, and/ or material handling
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