Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years

Overview:

The Senior Human Factors Research Associate is responsible for providing high level expertise and consultation on human factors activities.

Duties and responsibilities

The Technical Director duties and responsibilities include but are not limited to:

• Plan, conduct, and report on human factors activities in support of customer programs.
• Activities may include but are not limited to:

I. Preliminary analysis (contextual inquiry studies; user interviews and focus groups; user, environment, and task modelling, task analysis)
II. Heuristics reviews
III. Use-related risk analysis
IV. User interface design
V. Formative Testing
VI. Validation Testing
VII. Comparative Usability Testing
VIII. Labeling Development
IX. Sharps Handling Studies

• Manage ongoing project communications with customer and Human Factors MD’s project team
• Maintain expertise in human factors knowledge and methods and human factors regulatory requirements
• Manage contractors or other vendors, as appropriate
• Conduct work activities in compliance with negotiated timelines and budgets
• Identify and communicate to Human Factors MD new opportunities to support clients or new work prospects in support of Human Factors MDs business development objectives
• Provide support and guidance to other staff members as appropriate
• Conduct work activities in accordance with Human Factors MD Quality Management System
• Carry out any other tasks as assigned by the Managing Director.

Preferred Qualifications

• Graduate degree in Human Factors or a related discipline
• A deep understanding of the healthcare industry and ecosystem including device usage and roles and responsibilities of participants
• Minimum of 7 years experience in planning, preparing and conducting user research in the healthcare space
• Minimum of 7 years experience in planning, preparing and conducting both formative and summative human factors evaluation studies.
• Working knowledge of human factors standards and guidelines as they apply to the design and evaluation of medical devices, including requirements for compliance with human factors requirements for different regulatory bodies, particularly those of the United States and Canada
• Familiarity with Human Factors MD’s processes, software, and procedures.
• A strong working knowledge and experience with hardware ergonomics and user interaction design data, principles and practices
• BCPE certification as a CHFP or CPE
• Membership in Human Factors Professional Organization such as HFES or UPA
• Proven project management skills and ability to prioritize and balance multiple projects
• Ability to work independently with minimal supervision in a distributed company
• Effective team-player with proven leadership ability
• Demonstrated customer-management skills
• Excellent written and verbal communication skills; strong presentation skills and technical writing ability
• Strong analytical and problem solving abilities; detail-oriented, self-driven, fast-learner
• Ability to travel to customer sites and healthcare facilities throughout North America

Position is full time Monday - Friday 8am - 5pm.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.