Job description
Job Title: Senior Installation Technician
Company: 911inform
Location: 1709, NJ-34, Wall Township, NJ 07727
Job Summary
We are looking for an Installation Technician located in New Jersey. We are a dynamic and enthusiastic start-up looking for an experienced individual to install and promote our product to various clients. We currently support over 80 clients across multiple regions and that number continues to grow every day.
As the Technician Installer, you will diagnose repair and maintain hardware and software components. You will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve. The upmost importance to this position is to create and maintain quality and strong relationships with our clients.
This is a full-time position with a flexible work location. Pay and salary details are numerate with the individuals experience and educational qualifications.
Responsibilities
§ Install and configure hardware and software components
§ Repair or replace damaged hardware
§ Upgrade systems to enable compatible software
§ Document and communicate all changes made using standard 911inform process (eRS for time tracking)
§ Provide site surveys including timeline to complete the installation as well as validation of hardware required
§ As needed, liaise with third-party support and integration companies
§ Travel to client sites & conduct site surveys, installs
§ Perform tests on new hardware and software
§ Define software, hardware and network requirements
Job Title: Senior Installation Technician
Company: 911inform
Location: 1709, NJ-34, Wall Township, NJ 07727
§ Troubleshoot hardware and software issues and drive resolution
§ Construct, install, integrate and test customized configurations based on various door platforms
§ Maintain up-to date knowledge of evolving 911inform products and trends
§ Cleaning up after the job is completed
§ Recording and maintaining a record of what was installed and securing client’s written sign off
§ Suggesting areas where equipment should be setup including where cabling should be designated
Job Type: Full-time
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Township of Wall, NJ 07727: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Software troubleshooting: 1 year (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
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