Job description

Reports To: Restaurant General Manager
Primary Responsibilities: Serves and suggestively sells drinks, appetizers, entrees and desserts in an outgoing, friendly and timely manner so as to welcome the guest, take care of the guest and say farewell to the guest. ensuring a positive Guest experience that is exceptional by following the steps of service. Responsible for accurate cash handling. Maintains regular and consistent attendance and punctuality.
Secondary Responsibilities: To perform duties including, but not limited to answering the phone, bussing tables, washing dishes, cleaning workstations, rolling silverware, expediting orders or running food. In short, whatever it takes to support our team.
Specific Functions and Duties:

• Interacts verbally with all Guests creating a friendly and upbeat atmosphere. Greets Guests, explains signature items, tours the Guest through the menu using concise and articulate language; listens and responds to questions. Suggestively sells and upgrades drinks (specialty and premium brands), appetizers, entrees and dessert menu items by providing specific and descriptive mouthwatering adjectives when describing each item. Observes Guests, practices the two-bite/two minute check back to ensure Guest satisfaction. Presents Guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure in a timely manner.
• Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
• Practices teamwork by assisting other Team Members by running food, greeting other tables, pre-bussing, refilling beverages, and providing assistance to other tables and Team Members when necessary. Conducts set up and closing procedures. Cleans areas as you go (caygo). Maintains sanitation, health and safety standards in work areas.
• Performs proper procedures for responsible alcohol service, knows legal drinking age and the proper procedures for requesting identification. Always asks anyone who orders alcohol for their identification card. We ID everyone. Monitors Guests who are drinking alcohol using the traffic light (Red, yellow, green) system. Keeps the MOD informed of anyone who may be intoxicated or reaching the point of intoxication.

Qualification Standards:

• High School graduate or equivalent preferred.
• Previous server or restaurant experience preferred.
• Understanding of federal, state, and local liquor laws.
• Reading, writing, basic math and superior communication skills required.
• Pride in personal appearance.
• Ability to work in a team environment.
• Ability to work calmly and effectively under pressure.
• Integrity, honesty, intelligence.
• Problem solving abilities and organized.
• Commitment to quality service, and food and beverage knowledge.
• Strong drive and energy.

Physical Standards:

• Must be able to stand and exert well paced mobility for periods for scheduled shift. Must be able to move up and down stairs. Must be able to Lift pots and pans, trays, bus pans, cases of beer, boxes, materials weighing 40 pounds or more.

Brand: East Coast Wings
Address: 1579 New Garden Rd Greensboro, NC - 27410
Property Description: Greensboro, NC
Property Number: NC 103

Job Type: Full-time

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.