Job description

A Multifamily Construction Company is looking for a Service Department Administrator. As a Service Department Administrator you will play a vital role in the success of a our company. We are looking for a detailed oriented person that can keep our operations running smoothly. Most of your time will be spent communicating with clients, vendors, project managers, and technicians. Your demeanor is friendly and capable as you converse through phone, email, and fax. Maximizing time and mileage, you work hard to ensure that dispatch calls are completed in a timely manner and customer expectations are exceeded.

To stay on top of your game, you handle dispatching for next day projects, emergency calls, and any other important items that come your way. Data entry of client information, payments, and confidential information are entered by you and our technicians and clients depend on you for accuracy.

Responsibilities include:

· Answering phones

· Creating work orders

· Assisting technicians with material and scheduling

· Reviewing and entering subcontractor draws

· Scheduling appointments for clients

· Follow up on service requests

Qualifications:

• At least 2 years of customer service experience in the construction industry
• Microsoft Office 365 (creating spreadsheets, typing, data entry, etc.)
• Sage 100 Contractor Preferred

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Construction Industry: 2 years (Preferred)

Benefits:

• Health insurance
• Paid time off

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX 78249: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Microsoft Office: 1 year (Required)
• Sage: 1 year (Preferred)

Work Location: One location

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