Job description
SERVICE ASSISTANT
SUMMARY
Performs various maintenance duties necessary to maintain and enhance the value of the community. Handles service requests for repairs and improvements of vacant apartments to a market-ready status. Works as a team participant along with the maintenance staff to ensure the community meets the quality maintenance standards set by the Company.
JOB DUTIES
Performs various maintenance duties necessary to maintain and enhance the value of the community. Handles service requests for repairs and improvements of vacant apartments to a market-ready status. Works as a team participant along with the maintenance staff to ensure the community meets the quality maintenance standards set by the Company.
JOB DUTIES
- Prepares or assists in preparing all vacant apartments to a market-ready condition.
- Performs various community maintenance functions and records findings in maintenance log.
- Responds to resident service requests and concerns in a timely manner.
- Performs on-call emergency service as required.
- Reports any maintenance concerns for repairs on vacants, models, clubhouse, and/or common
- areas to the Service Manager.
- May assist in monitoring and/or controlling maintenance inventory and/or supplies.
- Moves heavy objects as requested.
- Assists the Service Manager on special maintenance projects, i.e., preventive maintenance of
- building components and/or mechanicals.
- Assists in keeping the grounds and common areas free of trash and debris.
- Works closely with management and maintenance staff in developing an integral team that
- effectively represents the quality and professionalism of the Company.
- Represents the Company in a professional manner at all times, on or off the property.
OTHER JOB FUNCTIONS
- Attends and participates in training seminars as requested.
- Assists other staff members as needed.
- Delivers various communications to residents as needed.
- Attends and assists in setting up for resident functions and activities.
- Drives motorized vehicle on or off property for company business.
- Performs other duties as assigned.
SKILLS, EDUCATION, AND EXPERIENCE
- A high school diploma or equivalent is preferred.
- Trade school and/or military training a plus.
- One to three years of hands-on general maintenance experience (i.e., plumbing, electrical, carpeting, painting, etc.) is required.
- Experience working in a high-rise is preferred.
- Carpentry, electrical, HVAC & plumbing
- Knowledge of OSHA Guidelines.
- Excellent customer service skills.
- Able to work with minimal supervision.
- Bilingual – Spanish is a plus.
- EPA certifiable status is preferred.
- Must have a valid Driver’s license.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Requires the ability to sit or stand for long periods of time, with frequent interruptions, including
- reaching, bending, or carrying.
- Requires manual dexterity with normal hand/finger movement and coordination.
- Talking, hearing, and seeing are important elements of completing assigned tasks.
- Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds.
- The working environment is typically outside.
- May work non-traditional hours as related to the needs of the business.
- Must have a valid state-issued driver’s license.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is usually moderate.
NOTE
This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned since all positions are subject to change.
Compensation will be based on community and experience.
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