Service Dept Manager
Full Time
La Vergne, TN 37086
$50,000 - $55,000 a year
Posted
Job description
Pool and Spa Depot is looking to hire a
Service Department Manager
to be based in our LaVergne, TN, headquarters.
The Service Department Manager will lead the day-to-day operations of the In-House Service Department, ensuring efficiency while maintaining the highest level of customer service and satisfaction.
Job Duties include but are not limited to:
- Troubleshoot, repair and install pool related equipment such as, safety pool covers, safety fences, etc. for residential and commercial customers.
- Schedule pool openings, pool closings and routine pool maintenance.
- Handle calls in a customer service focused manner.
- Prepare repair and service quotes for customers.
- Maintain a working knowledge of products and services.
- Support ongoing learning, training and development of team
- Help manage a team of 5 to 10 employees including time keeping, scheduling and corrective actions.
- Interview, hire and train new team members.
- Attend management meetings and give department updates
Qualifications:
- Previous experience in a service role.
- Demonstrated experience managing and leading a team.
- Previous management experience is REQUIRED.
- Valid Driver's License
- Previous experience with swimming pool equipment, maintenance & repair is preferred.
- Proficient in Microsoft Office (Word & Excel) and/or Google Docs
- Organizational and problem-solving skills.
- Strong attention to detail
- Willing to work overtime as needed, including Saturdays.
- Strong written and verbal communication skills
- Be a self-starter with the ability to work independently.
- Ability to pass a pre-employment drug screen.
- Ability to work and thrive in a high volume, high stress enviornment.
We offer a competitive benefits plan including health benefits. Pool and Spa Depot is a Drug-Free Workplace.
Benefits:
Benefits:
- 401k
- 401(k) matching
- Dental Insurance
- Disability insurance
- Employee Discount
- Health Insurance
- Life Insurance
- Paid Time Off
- Retirement Plan
About Us:
As a family-owned company that was founded in 1996, Pool and Spa Depot embraces traditional values while placing our customers first. We shop the world and bring in the #1 leading products. With locations serving Nashville, Brentwood, La Vergne, Clarksville and Cookeville, Tennessee as well as Bowling Green, Kentucky, we offer the best selection of inground pools and above-ground pools, equipment, chemicals, portable spas and hot tubs, swim spas, saunas, patio furniture and much more to you and your family.
The success of Pool and Spa Depot has come through hard work, long hours, and recruiting the best and most experienced personnel in the Middle Tennessee area. If you are looking for an exciting opportunity, in a fun environment with great benefits, come check out one of our five locations or apply to join our team right here!
As a family-owned company that was founded in 1996, Pool and Spa Depot embraces traditional values while placing our customers first. We shop the world and bring in the #1 leading products. With locations serving Nashville, Brentwood, La Vergne, Clarksville and Cookeville, Tennessee as well as Bowling Green, Kentucky, we offer the best selection of inground pools and above-ground pools, equipment, chemicals, portable spas and hot tubs, swim spas, saunas, patio furniture and much more to you and your family.
The success of Pool and Spa Depot has come through hard work, long hours, and recruiting the best and most experienced personnel in the Middle Tennessee area. If you are looking for an exciting opportunity, in a fun environment with great benefits, come check out one of our five locations or apply to join our team right here!
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