Service Phone Coordinator - CDJRF Ithaca

Full Time
Ithaca, NY 14850
Posted
Job description

Want to be a part of the Maguire Family? Maguire Family of Dealerships is growing!

Maguire is seeking motivated and positive individuals for its automotive service team. The individual must have high energy with a professional attitude, strong communication skills, good work ethic and the ability to multi-task.

Some of the duties and the responsibilities include:

  • Generate and schedule Service appointments.
  • Be available to respond to customers in a professional, well-spoken manner.
  • Check email, service scheduler and respond promptly to all inquiries.
  • Deliver inquiries/messages to intended sales personnel or other personnel in the dealership and appropriate departments promptly.
  • Providing exceptional service throughout the customer’s experience.
  • Serving as an advocate for Maguire and why to service their vehicle with Maguire.
  • Consulting and guiding your customers to the appropriate next step based on their situation.
  • Reading, collecting, and transcribing data in order to complete accurate paperwork and follow up.
  • Building and maintaining strong relationships and demonstrating excellent teamwork.
  • Maintaining the Service area so our customers have the best possible experience.
  • Maintains a professional appearance.
  • Other duties may be added by management based on needs of the business.

Maguire Family of Dealerships

When you think of family, what comes to mind?

-Trust

-Loyalty

-Security

-Commitment

-Support

At the Maguire Family of Dealerships, we want to do more than just fulfill your employment needs. We want to make you a part of our family.

The Maguire Family of Dealerships offers:

-Family/ friendly environment

-Excellent benefits/ pay plan

-Job Security

-Career Path

Employment is contingent on candidate having a valid US driver’s license with a clean driving record and a pre-employment drug screening.

Maguire is an equal opportunity employer.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Ithaca, NY 14850: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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