Job description
Feit Electric Company is a leader in lighting products and innovation. We’re driven to deliver the latest breakthroughs in interior and exterior illumination to the global marketplace. To us, lighting is everything. The right light can turn a house into a home, make an unsafe area feel more secure, or make navigating your way back to bed a lot easier. We take pride in challenging the status quo and we leverage our years of industry experience to provide the ultimate in product quality and service to our customers. Our extensive worldwide operations enable us to achieve superior quality, offer the best in category value, and scale as needed to service major retailers throughout the world. Family-owned since 1978, we are devoted to our long-term employees, customers, and retail partners – by working together we all prosper.
Required Skills:
- Work with others to representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
- Contact carrier representative to make arrangements and to issue instructions for shipping and delivery loads.
- Knowledge of shipping procedures, routes, and rates, and scheduling loads
- Resolve issues related to overages, shortages and damages.
- Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
- Prepare documents, such as work orders, bills of lading, and shipping orders to route loads.
- Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
- Contact customer to resolve discrepancies.
- Maintain correspondence with customers, including receipts, invoices (if required), and tallies.
- Document all correspondence.
- Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse.
- Follow attendance policy, show up for work on time and ready to work assigned shift.
- Other duties as requested.
- Ability to work in fast-paced, deadline-oriented environment.
- Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals.
- Good customer service skills
- Ability to communicate effectively with variety of individuals
- Ability to pay close attention to detail.
- Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others.
Tools and Technology:
- Experience with Warehouse Management Systems, preferable Manhattan Scale
- Microsoft Office Suite
- Calculators
- Desktop computers and Photocopiers
Feit Electric is an Equal Employment Opportunity Company
Job Type: Full-time
Pay: $15.50 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- McDonough, GA 30253: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Shipping & receiving: 3 years (Preferred)
Language:
- English (Preferred)
Work Location: One location
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