Job Description

Air Compressor Solutions (ACS) is a full service distributor for Ingersoll Rand, Doosan Equipment and other equipment lines. We cover a wide range of tools, air compressors and generator products. This position will consist of providing our customers with power solutions to solve a multitude of applications. This position will focus on preparing new equipment for sale, installation of equipment at customer locations, general maintenance of equipment at customer locations, troubleshooting and repair of equipment, evaluation of equipment while in use, evaluation of equipment sizing, inspection of equipment interfaces, and general repair of equipment at our facility.

Job Requirements

• Must be a self-directed, professional, clean work appearance, organized, with strong verbal and written communication skills.
• Operates portable power equipment, tools and machinery. Ability to train and assist other service technicians, provide support to other areas and personnel in the company as needed.
• Must possess strong mechanical and/or electrical aptitude. Ability to safely work around single and 3-phase electrical equipment and wiring.
• Excellent customer service. Candidate must be able to work with customers and leave them with a positive image of ACS at the end of each job.
• Provide a high level of customer service by meeting the customer’s needs and expectations. Ability to communicate with customers in a clear and informative manner.
• Be self-directed and proactive to fix issues with equipment and systems.
• Candidate must have a positive attitude towards their job and the customers we serve.
• Participate in on-call rotation schedule.
• Maintains a safe working environment by being mindful of surroundings and safe operation of equipment.
• Must have a valid driver’s license and clean driving record.
• Owning the appropriate amount and types of hand tools a plus.
• Ability to follow instructions and complete complicated processes to correct issues.
• Document issues and findings to complete warranty reimbursement forms.
• Ability to closely and accurately track time on jobs for correct billing to customers.

Skills and Abilities

Duties include but are not limited to:

• Experience and knowledge industrial and commercial power systems including generators, diesel engines, natural gas engines and electrical switching systems.
• Ability to troubleshoot issues with equipment and solve problem including engines, electrical systems and generators. These failures will include mechanical and electrical.
• Ability to work with customers to determine what issues they have and what ACS can do to help correct any issues.
• Knowledge of diesel and/or natural gas engines operation and troubleshooting.
• Knowledge of on-line technical manuals and use of computer based job tracking software.
• Proven experience of customers service and customer relations.

Education

• High school diploma or GED certificate.
• 2 years minimum experience in troubleshooting and repairing equipment.
• Military experience and training with honorable discharge a plus.

Physical Demands

• Use of hands/fingers, or feet during normal job requirements.
• Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment.
• Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.)
• Hook up trailers to a service vehicle and be comfortable driving with equipment attached.
• Be exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions (extreme heat and cold).
• Required to work in areas of extreme temperatures due to weather conditions and operating equipment.
• Ability to climb various equipment and ladders, lift and carry equipment, tools and components weighing up to 50 lbs.