Job description
LEE CANYON AMBITION AND MISSION STATEMENT
Our Ambition: To be Vegas' year-round backyard escape for discovering adventure in the mountains.
Our Mission: Deliver memorable experiences. Enhance people's lives. Have fun doing it.
POSITION DESCRIPTION
The Reservationist is responsible for describing, selling and booking various Ski & Ride School classes, lessons and programs via phone or in person.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Is able to learn and retain product knowledge including descriptions and prices.
- Update scheduling software of instructor availability and duties worked.
- Book Ski & Ride School products that best fit the guest.
- Is fluent and able to communicate in all aspects of the English language (spoken & written) via phone and email.
- Has a clean and welcoming appearance.
- Is able to enthusiastically repeat the same information with every interaction.
- Work comfortably in a diverse team environment.
- Is able to tender cash and credit card transactions comfortably.
- Is a fast learner and be able to easily recall information upon request.
- Is able to type 30+ words per minute.
- Is comfortable using a computer and have a working knowledge of Outlook, Microsoft Word and Excel.
- Is able to safely navigate uneven and slippery terrain.
- Has reliable transportation to be able to carpool/commute.
PREFERRED EXPERIENCE
- Customer Service 6 months +.
- Cash Handling 6 months +.
- Working knowledge of scheduling software RTP.
- Be fluent in other languages is a plus.
- Has taken a ski or snowboard lesson.
PHYSICAL DEMANDS
- Must have the ability to lift up to 20 lbs and carry 50 yards.
- Must be able to work in a standing position for up to (8) hours.
- Must be able to work in outside temperatures below 32 degrees for up to (1) hour.
- Skiing & Snowboarding ability not required, but, recommended.
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