Deployed Services provides an integrated approach for service support to Government programs and other clients. We cultivate a culture of inclusion for all employees that respects their individual strengths, ideas, and skills. At Deployed Services we operate from a place of integrity and hold ourselves accountable.

Summary:

The Spanish Bilingual Case Manager Lead will be responsible for day-to-day case managers assignments for Unaccompanied Children (UAC) in accordance with all agencies policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirements.

Essential Functions

• Responsible for coordinating case management and supervising the work of all case managers
• Follow up with any case managers on any identified issues during case staffing
• Train new case managers
• Ensure case managers are providing services to all UAC in our care
• Actively participate and verify case managers are participating in weekly case staffing with ORR designated Case Coordinator
• Oversee, manage, and ensure family or sponsor reunification for UAC are completed in a timely manner as per ORR required timeframes
• Set plans to work with child welfare programs
• Review and monitor the intake of all UAC
• Verify, complete assessments, and approve the process for incoming UAC
• Assist with the interview process of UAC to create a plan
• Provide case management services that meet the needs of the UAC
• Review and ensure eligibility are met
• Obtain pertinent information to assist in the delivery of program services
• Maintain an active caseload in conjunction with other duties
• Maintain accordance with Agency policies, licensing and funding standards and requirements, and other federal, state, and local regulatory requirements

Knowledge and Skills

• Intermediate level or above proficiency in MS Word, MS Excel, and MS Outlook
• Proficiency in SharePoint desired
• Knowledge of operating standard office equipment
• Excellent communication skills – written and verbal
• Attention to detail
• Ability to work independently

Education and Experience

• Master’s degree in the behavioral sciences, human services or social services fields or bachelor’s degree
• Minimum 3 years progressive employment experience that demonstrates supervisory and case management experience
• One (1) year or more Office of Refugee Resettlement (ORR) experience
• 2-5 years’ experience recording case management activities
• 1 year or more experience as a case manager working with children
• 1 year of related experience and/or training including experience working in CBP facility, ORR operated shelters, and providing services for unaccompanied, preferred
• Experience working with immigrant populations and child welfare, preferred
• Must be bilingual in English and Spanish and be prepared to demonstrate their proficiency
• Must be authorized to work in the U.S.
• Must be able to travel within the Continental United States (CONUS)
• You must complete a favorable Background Investigation (BI), pre-employment drug screening and may be required to obtain and maintain a Secret Clearance
• A valid driver’s license and clean driving record is required

AAP/EEO Statement

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.