Spec Builder - Customer Service
Job description
We’re looking for Problem Solvers who strive to make customers happy and successful, through packaging. Viking is all about innovative solutions, but it's our people who make the real difference.
Ready to become a Viking?
Position Overview:
Join our team of outside-of-the-box thinkers! At Viking Industries, we believe there’s so much more that goes into making a box and that starts with our employees. We are dedicated to supporting, growing, and inspiring our team. Ready to become a Viking?
We’re currently seeking a motivated individual to fill our open Spec Builder - Customer Service position in New Paltz, NY.
Responsibilities:
Creation of specifications from data supplied by customers and sales representatives- Creation of quotes for customers based on the package type, dimensions, and use
- Provide formal quotes to customers and sales representatives via email
- Review and process customer purchase orders
- Enter details regarding customer accounts to include ship to locations and special shipping requirements
- Create purchase orders to vendors
- Communicate to both internal and external customers regarding packaging needs, quotes, and orders
- Review own work and work of peers to ensure accuracy of information
The ideal candidate will either have prior Customer Service or Spec Building experience or the ability and passion to learn on the job. We take pride in giving our employees the opportunity to grow and develop, so we encourage all candidates to apply!
One (1) year customer service experience required- Experience using computers and Microsoft Office (Word, Excel, Outlook)
- Mathematical skills including fractions and measurements
- Effective communication skills, integrity, accountability, attention to detail and a continuous improvement mindset
- Experience with resource planning software helpful
- High school education or equivalent - Some College preferred
Company Website:
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