Job description

iHeartMedia

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Job Summary:
This position is responsible for processing special billing requests, processing credit/rebills, and cosmetic change requests for Market and cross platform invoices. Interact with Sales, internal departments, and clients regarding billing-related items. Ensures all deadlines are met and issues are resolved in a timely manner. Must be detail-oriented and able to prioritize, while working in a demanding environment.

• Work SBR & Adjustment cases within established SLA. Review invoices for accuracy, completeness, and timing to ensure adherence to billing policies and procedures
• Research and respond to billing inquiries from Sales, Finance, internal departments, and clients within established SLA
• Reduce invoice revisions by coaching Sales/Finance team on preventable errors.
• Demonstrate teamwork by engaging with all team members to ensure common goals are obtained. This also includes collaboration across departments within Shared Services.
• Provide professional and timely communications with business partners that lead to positive, credible business relationships.
• Effectively communicate with market contacts and other departments.
• Generate ideas and solutions to improve the process
• Uses appropriate systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
• Maintains established service level agreements with appropriate internal and/or external clients and provides quality customer service.
• Protects organization's reputation by keeping information confidential.
• May provide documentation from accounting records in support of company information audits.

Location:
San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:
Regular

Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

Employer sponsored medical, dental and vision with a variety of coverage options

Company provided and supplemental life insurance

Paid vacation and sick time

Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

A Spirit day to encourage and allow our employees to more easily volunteer in their community

A 401K plan

Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here to learn about E-Verify.

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