Job description
MKS Instruments is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Additional information can be found at
www.mks.com
.
Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.
This position has the potential to be a hybrid in-office and work from home role.
We are looking for an exceptional Credit and Collection Specialist who can…
- Manage an Accounts Receivable portfolio of MKS customers to minimize past due and build the integrity of the open receivable balances.
- Create ways to improve cash flow while maintaining Customer satisfaction and service.
- Collect, manage, and resolve open accounts receivable balances.
- Collaborate with internal partners to identify root causes for non-payment and achieve solutions through to successful completion.
- Facilitate on-time shipments by managing orders against credit limits and past due.
- Provide weekly status reports detailing key collection issues and establish proactive steps for resolution.
- Perform other duties as required to provide excellent service and teamwork.
What will you bring to the team, along with your customer-oriented approach is:
- Highly consultative self-starter with a minimum of 5 years recent collection experience in a B2B environment
- Demonstrated evidence of improving the collection process.
- Capable of relationship-building, negotiation, problem-solving and follow through with internal and external partners.
- Skilled at managing multiple priorities
- Knowledge of Accounting Principles (with a public company a plus)
- SAP experience preferred but not required
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.
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