Job description

ConnectiveRx is a leading, technology-enabled healthcare services company. We work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Our mission is to simplify how patients get on and stay on therapy. We fulfill our mission by providing our customers with innovative services such as patient and provider messaging, the design and operation of copay, vouchers and patient affordability programs, and hub services, all of which accelerate speed-to-therapy and help improve outcomes for manufacturers, healthcare providers and patients.

ConnectiveRx was formed in 2015 by bringing together the industry-leading business of PSKW, PDR/LDM, Careform (2017) and The Macaluso Group (2018) to advance our technology-driven expertise in providing state-of-the-art commercialization solutions. To learn more about our company, visit ConnectiveRx.com

Job Description

The Sr. Specialist, Email Operations codes and builds email communications distributed via Adobe Campaign using HTML and assists in the creation of campaign queries using SQL. The position also provides design and coding support for internal websites and SMS messages. Supports Program Management, Business Development, Finance, and IT as well as clients and vendors.

What you will do:

• Build email workflows from initial HTML coding and campaign creation in Adobe Campaign to final launch for optimal deliverability & opens.
• Participate in the development of client-facing project plans that establish timelines, milestones, and deliverables necessary for successful execution of sponsored campaigns via email and SMS.
• Support maintaining the integrity and maintenance of the healthcare provider (HCP) contact database used to drive all Messaging offerings.
• Query and provide HCP outreach counts to internal and external customers in support of RFPs or to help determine project scope.
• Create and maintain strong relationships with pharmaceutical manufacturer and agency contacts to meet project deadlines.

What we’d like from you:

• Bachelor’s degree or equivalent experience.
• 3+ years working with bulk electronic communications (Email and SMS)
• 2+ years working with client-driven campaigns in similar capacity
• 1+ years working in Adobe Campaign or similar software
• Healthcare or pharmaceutical industry experience preferred
• HTML proficiency with the ability to evaluate and resolve HTML and workflow issues
• Strong understanding of email deliverability concepts, SMS deliverability knowledge preferred
• Able to write complicated SQL queries to pull and compare data
• Proficient in software and database systems used in executing email programs including Adobe Campaign
• Proficient with HTML editors & coding HTML files
• Ability to communicate with IT to resolve issues promptly
• Technical mind, excited by data and workflows
• Analytical with strong attention to detail
• Organized
• Self-motivated

Why work with us?

• Excellent company culture, fun events, and volunteer opportunities
• Competitive benefits (medical, dental, vision & more)
• 401k package with dollar-for-dollar match-up
• Generous PTO and paid holidays days offered
• Opportunities to grow professionally and personally
• Team-oriented atmosphere

Equal Opportunity Employer: This employer (hereafter the Company) is an equal opportunity employer and does not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status, genetic information, or any other basis that is prohibited by federal, state, or local law. No question in this application is intended to secure information to be used for such discrimination. In addition, the Company makes reasonable accommodation to the needs of disabled applicants and employees, so long as this does not create an undue hardship on the Company or threaten the health or safety of others at work. This application will be given every consideration, but its receipt does not imply that the applicant will be employed.

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