Job description

This position will ideally be local to Chicagoland area.

Job Summary: The Standards and Solutions Coordinator primary responsibilities are to process and organize details related to specific accounts, client expectations, tasks, or projects. They assist with being an interface between the Spec and Solutions Program Manager as well as the Standards and Quality Manager and Program Managers. They take direction from leadership providing day-to-day administrative support to assist in providing exceptional service to our customers.

Our Exceptional Benefits Plan includes:

• Supportive & Friendly Culture
• Manage national accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Wellness Screenings
• Life Insurance
• 401k with Employer Contribution
• Short/Long Term Disability
• Generous Paid Time Off program
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), and Various employee discount offerings from our Vendors

Summary: Stratus is one of the nation’s largest brand implementation companies. We are made up of 800+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life! We deliver versatile solutions for some of the nation’s largest and most recognized brands. From signage to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

• Maintain accuracy in data entry into access-based system, spreadsheets and client required third-party as well as other client required communication methods
• Taking detailed notes during conference calls/meetings and disseminating as required
• Assist the team in the coordination of multiple projects at one time.
• Daily reporting on status of projects/tasks they are managing
• Prioritize workflow and determine the importance and accuracy of work
• Follow up on scope of work and artwork/brandbook requests, and ensure they are on track to meet dates
• Assit in communicating scope of work changes are captured in change order process
• Organize and prioritize functions on a daily basis to ensure all tasks are completed accurately and efficiently
• Manage and prioritize tasks to meet quantifiable performance goals, both internally and based on client expectations
• Effectively communicate with team members, clients if required and internal departments
• Perform other duties as assigned

Skills

• Time management and the ability flexibility and adaptability to shifting priorities
• Proficient in typing and Microsoft Office products
• Ability to handle a fast-paced environment and multitask
• Decisiveness and confidence
• Highly driven and self-motivated
• Ability to work independently and use independent judgement
• Mature, polished, and professional communication skills
• Ability to follow through with responsibilities without daily supervision
• Organization and planning to meet milestones and deadlines
• Detail and team oriented
• Ability to problem solve – looks beyond the obvious to find solutions
• Above average verbal and written communications skills required.

Education, experience, certifications

• Proficiency in MS Outlook, Word and Excel
• Minimum 3 years in a combined customer service/project management/clerical role preferred.

Physical and mental demands

• Ability to manage a large number of tasks at any given time
• Ability to meet strict deadlines delegated by the company and customer
• Ability to remain calm and focused under pressure and stressful situations
• Ability to sit for an extended amount of time
• Ability to work on the computer 8+ hours a day
• Ability to work beyond 40 hours, as necessary

EEO/MFDV

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chicago, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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