Job description
REPORTS TO: Assistant VP of Financial Aid
PURPOSE: Front line contact to students seeking assistance with financial aid, student billing, or registration as part of the Student Services Hub, with primary function to the Financial Aid Office.
REQUIREMENTS: Associate degree and some financial aid office experience preferred. Strong verbal and written communication skills along with customer service experience. Experience with Colleague system is preferred.
STUDENT SERVICE HUB FUNCTIONS: Assist students via phone or in person with matters relating to Financial Aid, Student Accounts, or Registration. Interact and work closely with two other Student Services Assistants (Student Accounts, Registrar). Basic cross knowledge and proficiency of each area will be required.
ESSENTIAL FINANCIAL AID OFFICE FUNCTIONS:
All positions require the incumbent to be able to fully embrace the unique mission and identity of the College as a Catholic, Benedictine liberal arts and sciences institution. Saint Vincent College is committed to diversity and encourages applicants from all qualified candidates. Saint Vincent College is committed to building a diversified and competent population of faculty and staff, and encourages applications from women and minorities. Saint Vincent is an equal opportunity employer.
PLEASE NOTE: Background checks will be performed on all new faculty, staff and adjunct positions. Employment is conditional upon satisfactory background checks and clearances.
TO APPLY:
Please submit cover letter, resume and three references.
XJ6
PURPOSE: Front line contact to students seeking assistance with financial aid, student billing, or registration as part of the Student Services Hub, with primary function to the Financial Aid Office.
REQUIREMENTS: Associate degree and some financial aid office experience preferred. Strong verbal and written communication skills along with customer service experience. Experience with Colleague system is preferred.
STUDENT SERVICE HUB FUNCTIONS: Assist students via phone or in person with matters relating to Financial Aid, Student Accounts, or Registration. Interact and work closely with two other Student Services Assistants (Student Accounts, Registrar). Basic cross knowledge and proficiency of each area will be required.
ESSENTIAL FINANCIAL AID OFFICE FUNCTIONS:
- Daily data exchange between SVC Colleague and Department of Education
- Become proficient with Colleague, Slate, COD, NSLDS, FAA Access, PHEAA, and other financial aid platforms
- Coordinate and offer proactive meeting/discussion with students needing assistance completing the financial aid process
- Answer and/or redirect as appropriate emails from the financial aid account/phone calls/walk- ins.
- Manage the flow of forms and and files throughout the financial aid process – from Admission to Graduation
- Process and monitor outside scholarships
- Run existing Colleague reports on a daily and weekly basis and process accordingly
- Prep and mail/email outstanding document requests from students. Collect, log, and process incoming documents.
- Maintain SVC Financial Aid Portal Page
- Assist with revisions necessary to FA webpages and Policy-Procedure manual
- Work independently without daily supervision to make sound decisions using professional judgement
- Other duties as assigned such as but not limited to data entry, mailings, filing, ordering, etc., necessary to meet the needs of the Financial Aid Office and the Student Services Hub.
All positions require the incumbent to be able to fully embrace the unique mission and identity of the College as a Catholic, Benedictine liberal arts and sciences institution. Saint Vincent College is committed to diversity and encourages applicants from all qualified candidates. Saint Vincent College is committed to building a diversified and competent population of faculty and staff, and encourages applications from women and minorities. Saint Vincent is an equal opportunity employer.
PLEASE NOTE: Background checks will be performed on all new faculty, staff and adjunct positions. Employment is conditional upon satisfactory background checks and clearances.
TO APPLY:
Please submit cover letter, resume and three references.
XJ6
arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.