Resident Support Technician Full-Time and Part-Time (shifts available 7am-3:30pm, 3pm – 11:30pm, 11pm – 7:30am)

Rated the #1 Rehab in the World by Healthcare Global, Passages is the most exclusive holistic, Non-12 Step, drug, and alcohol addiction program available today. Our caring and passionate team at Passages has successfully helped thousands of people dependent on drugs and alcohol.

We’re looking for someone to join our team as a Resident Support Technician who is the primary contact for residents and to ensure their safety and compliance with the program. This is a safety-sensitive position. This is a great position for students looking to gain experience in a healthcare setting.

We offer very competitive rates and a robust benefits package, including student loan repayment assistance and a tuition reimbursement program.

Essential Duties and Responsibilities:

• Greeting new intakes and visitors
• Assist in the intake process, answering incoming calls, room changes and passes
• Assist residents with daily schedules and weekend activities
• Monitor resident detoxification process including checking on detox clients every 15 minutes, monitor non-detox clients every 30 minutes or more frequently as assigned
• Record all resident information as directed including resident rounding in electronic medical records system
• Regularly drive company vehicles, including but not limited to driving clients to appointments
• Report current resident status to the RS Manager and on shift change
• Conduct bag searches, random searches and collect UDS on a regular basis from residents as directed.
• Interact with residents in a professional manner
• Perform resident supervision in accordance with established policies and procedures
• Ensure resident compliance with facility rules and guidelines
• Ensure cleanliness of facility as well as resident rooms when housekeeping is unavailable
• Utilize personal protection equipment (PPE) and follows infection control procedures per policy
• Other duties as assigned

Education / Experience / Credentials:

• High School Diploma or GED equivalent required; Associates or Bachelors degree preferred
• Experience in a chemical dependency setting preferred
• Current CPR / 1st Aid certification required
• Current, valid California Driver License with good driving record (in sole discretion of company) required
• Experience dealing with patients or clients in a hospital or mental healthcare facility preferred

Other

• This position requires regular driving of company vehicles.
• This position requires local travel among company locations.
• Must satisfy post-offer, pre-employment conditions such as tuberculosis screening (annually thereafter), background check (including criminal and driving record check), drug screening, reference check. Ongoing monitoring and screenings during employment in accordance with law and company policy.