Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus two mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at: venicefamilyclinic.org

This Summit Case Manager role will work with South Bay patients as well as provide key support to our Venice Family Clinic, a trusted community source of comprehensive, compassionate care. Under the guidance and supervision of the Summit Clinical Manager, you will:

• Coordinate the delivery of substance abuse treatment services to patients in a primary health care clinic.
• Discharge Summit patients after substance abuse treatment visits, arrange for follow-up appointments..
• Provide high quality case management for patients experiencing challenges around homelessness, substance use, and attaining other resources, by linking them and helping them achieve their identified goals.
• Ensure that patients are linked to care by following up after a missed appointment.
• Act as a liaison between the medical provider and the patient.
• Operate in a multi-disciplinary team and have patients referred to them from medical and mental health providers as well as community agencies.
• Work independently but consult on challenging cases with their supervisor.

Salary range: $20.07-$30.08 Hourly

We are looking for a knowledgeable, caring, and resourceful individual with:

• Knowledge of HIV/AIDS, community resources, health education methods, advocacy, harm reduction and general clinical knowledge.
• Ability to create and maintain boundaries with clients
• Ability and skills with public speaking, leadership, working independently, and work effectively with people of diverse cultural and educational backgrounds.
• Skill in managing multiple deadlines and demands.
• Effective communication skills, interpersonal skills, and the ability to discuss sensitive matters in a non-judgmental manner and to respect confidentiality.
• Working knowledge of diverse cultures and low income populations, including the homeless.
• Knowledge of HIPPA compliance to client/agency records according to established professional social standards.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.