Job description

Imagine USA is a digital dentistry company that provides dental clinics and laboratories with the hardware, software, and supplies needed to manufacture dental prosthetics (crowns, bridges, dentures, etc.). In addition to this, we provide support for the lifetime of these products, which includes on-site installations, training, and academy courses.

We’re currently seeking an Administrator to assist with the organizational duties that are required to keep our Support Department running smoothly.

Responsibilities include, but are not limited to:

• Handle the support queue by transferring calls to available technicians, taking messages, and opening support case tickets
• Maintain the support team’s schedule and communicate with customers for availability on upcoming installations, training or academy courses
• Keep accurate records including confirming assets and serial numbers are logged based on each completed assignment and following up on any outstanding case tickets to ensure completion
• Assist on-site technicians as needed (shipping supplies, assisting with internal communication, etc.).

Desirable Qualifications:

• Strong organizational skills with ability to multi-task
• Prior experience with SalesForce preferred, but not required
• Excellent interpersonal skills both written and oral

Find us online:

• Website: https://imagineusa.com/s/
• LinkedIn: https://www.linkedin.com/imaginemilling/
• Facebook: https://www.facebook.com/imagineusatech/
• Instagram: https://www.instagram.com/imagine.usa/

Benefits:

• 401(k) and 401(k) matching
• Health, Dental, and Vision Insurance
• PTO and sick time
• Employee Discount Program (Working Advantage)
• Employee Recoginition Program (Bonusly)

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Chantilly, VA 20151: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.