Technical Product Manager (Menomonee Falls, WI)
Full Time
Menomonee Falls, WI
Posted
Job description
Technical Product Manager - Web Treating
Menomonee Falls, WI
Menomonee Falls, WI
- Permanent /Direct Hire Position, great company, excellent pay and benefits
- On-site position and not Remote
- Relocation assistance available for this position
- No Sponsorships, transfers, OPT, or visa sponsorships
Responsibilities:
- Acts as the linchpin for interdepartmental communications related to technical aspects of the product line
- Manages development projects related to the product line and works closely with R&D director to make sure development projects are completed on time
- Works closely with production personnel to ensure that equipment meets expectations and productions deadlines are met
- Understands the necessary aspects of the ERP system (Order Management, Job Management, Part Management, Case Management)
- Manages the sample lab and acts as a technical expert for application of the equipment
- Reviews technical specifications for custom equipment
- Assists in custom pricing and quoting . Manages the quoting system and price lists for the product line
- Provides hands-on training for production personnel for new and custom equipment . Provides training for sales staff and sales representatives
- Manages all technical documentation related to the product line, including test procedures, manuals, troubleshooting documents, etc.
- Works with the marketing department to suggest and produce marketing literature to help push the product line forward
- Works closely with other key personnel on day-to-day decision making regarding the product line
- Consults with senior leadership on large scale decisions regarding the product line
- Communicates directly with customers on technical topics related to both pre-sale and post-sale support
- Monitors customer service (parts and field service) to determine product weakness and areas for improvement
- Uses knowledge of market, customers and competition to help drive product improvement and suggest future development projects
- Strong knowledge of the technical aspects of the product line
- 5-10% travel to customer sites and trade shows
- Strong interpersonal communication skills
- Strong experience in MS Office and ERP systems
- Software development experience preferred, but not required
- Ability to read and interpret various electrical and mechanical drawings
- Ability to operate independently with minimal supervision
- Critical thinking to aid in solid decision making and creative thinking to find solutions to unique problems
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