Job description

Skill: Technical Writer

Location: Irving, TX (Hybrid Mode)

Responsibilities

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with support leads and customer to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

Bachelor’s degree in relevant technical field

4-5 years’ industry experience as an effective technical writer

Proven ability to quickly learn and understand complex topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Preferred Qualifications

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Certification through the Society for Technical Communicators

Experience using XML tools to create documentation

Job Type: Full-time

Salary: Up to $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance

Schedule:

• 8 hour shift

Experience:

• Microsoft Powerpoint: 5 years (Preferred)
• Technical writing: 5 years (Preferred)
• UI design: 3 years (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: On the road

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