Job description
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role
CrowdStrike acquired Falcon LogScale, a Gartner Cool Vendor, and a platform changing the way people think about advanced log management and streaming observability to empower DevOps, ITOps, Security and more.
We’ve built a curious, driven, passionate teams of people that together define how we’ll achieve our vision. Now we are ready for you, an inspired and attentive Documentation Maintainer. You are enthusiastic about learning technologies and sharing information in a user-friendly way. You’ve worked with developers to clarify information and make improvements. You are a team-player who has extensive experience working with a geographically distributed team.
Responsibilities
You will be responsible for:
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actively reviewing, editing, and enhancing Falcon LogScale's documentation;
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collaboration across Falcon LogScale's customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
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monitoring GitHub for code changes that require documentation updates;
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using DocBook XML and XML extensions to write and document functionality
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monitoring developer and documentation channels in Slack and the Falcon LogScale community pages for suggested documentation improvements;
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interfacing with engineers to better understand and document Falcon LogScale and surrounding tools;
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attending other Engineering and Product team meetings as needed.
Who we’re looking for
You have:
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a demonstrated track record of creating, proofreading, and editing technical product documentation;
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experience working with content management systems (CMS) and version-control systems such as GitHub or BitBucket;
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experience reading and writing basic code or database queries;
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experience in one (or a few) of the following areas: Technical Documentation, Customer Success, Customer Support Project Management, Sales Engineering, Consulting, and/or equivalent;
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familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
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the demonstrated ability to work well remotely within a geographically-distributed team.
#LI-DG1
#LI-ID1
#LI-Remote
Benefits of Working at CrowdStrike:
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Remote-first culture
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Market leader in compensation and equity awards
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Competitive vacation and flexible working arrangements
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Comprehensive and inclusive health benefits
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Physical and mental wellness programs
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Paid parental leave, including adoption
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A variety of professional development and mentorship opportunities
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Offices with stocked kitchens when you need to fuel innovation and collaboration
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact
CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Ithaca - NY, New Jersey City - NJ, and Colorado, the salary range is $85,000 - $140,000 per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.
Recruiting@crowdstrike.com
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CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
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